Tapping into an expanding market is not always easy, but BullsEye telecom has done just that by becoming the nation’s leading Hosted PBX provider in an era when these communication services are rapidly expanding. A tide of change has been growing in the telecom industry over the past several years, with consumers switching from traditional telephone systems to VoIP-based services. Infonetics Research reports that both residential and business VoIP usage reached $33 billion by June of last year and this trend has started to go global. The number of home subscribers topped 203 million worldwide in the first half of 2013, and global business revenues are expected to grow at a compound annual rate of 7% over the next three years.
Any long-term effects this shift in technology may have on business and human interaction won’t be measureable in the near future, the immediate state of the industry is looking at the possible implementation of a more permanent change. In January, the U.S. Federal Communications Commission (FCC) passed a law that would allow telecom carriers to run trials with IP networks and gather analysis on the impact to telephone customers and any issues of using an electrically-dependent technology. This decision was made in an effort to simplify the work of service providers, many of whom have had to invest their resources into learning and providing both new VoIP technology and the old, copper-based network service.
Whether VoIP technology becomes the nation’s leading phone service is a fate that remain to be seen, but one thing is certain – the landscape of the telecom industry is changing and BullsEye is leading the way.