Study finds that companies improve their key performance indicators after switching to a freelance management system (FMS)
MINNEAPOLIS – July 12, 2016 – Field Nation, the leading online work platform for connecting businesses and freelance field technicians, and Blumberg Advisory Group today released the results of a new study titled “Field Service Transformation.”
The study surveyed respondents from field service companies who engage field service staff or make decisions about field service staffing on how their key performance indicators (KPI) had shifted. The study found that 67% of freelance FMS users reported an improvement in total service revenue, and over 50% improved performance in monthly recurring revenue after adopting an FMS.
“The use of FMS has dramatically increased our ability to win field service and project contracts,” said one user. Respondents are primarily motivated by the FMS ability to stay agile, enabling users to meet client needs with greater scalability especially during seasonal surges. While freelance management systems can help with efficiency and a better-focused ramp-up, Field Nation helps find freelance talent on-site and on-demand through its freelance management system, and streamline project management for the contingent and the blended workforce.
Additional key findings from the “Field Service Transformation” study include:
- Companies who switched over to FMS reported geographic service area coverage, service level agreement (SLA) compliance, and first-time fix rate as the top three areas of improvements.
- Companies that use FMS can support more types of technology on average than companies who do not.
- FMS users onboard workers much faster than other forms of Variable Workforce.
To learn more about the strategic and financial implications of switching to FMS, download the “Field Service Transformation” study.
About Blumberg Advisory Group
Blumberg Advisory Group, Inc. is a leading research & consulting firm to the Reverse Logistics and Field Service Industry and a pioneer in helping companies manage service as a strategic profit center. Through their relationships and expertise, Blumberg has consistently demonstrated its ability position its clients strategically to meet current challenges and new growth opportunities. Blumberg strives to remain on the forward cutting edge of industry trends and technology developments. Its principals and consulting staff work diligently to improve client profits through strategic service, assisting in development and implementation of profitable business strategies. For more information visit http://www.blumberg-advisor.com
About Field Nation
Field Nation (fieldnation.com) is the most complete Freelancer Management System (FMS) and SaaS-based project-management solution available. The company is headquartered in Minneapolis, has more than 100 employees, and was listed on the 2013 and 2014 Inc. 500 list of fastest growing companies. In 2015, the company recorded more than $100 million in marketplace transactions. With more than 100,000 service providers in its network, Field Nation serves as a catalyst for business growth and ensures successful collaborations around the world.