Support Coordinator (Night Shift)

Who is Field Nation:
Field Nation is an online marketplace that connects businesses who need work done with skilled technicians. Our Bangladesh office has been operating for more than 7 years in Uttara, Dhaka and our Corporate Office is located in the United States (Minnesota) for the past 10 years.
 
We are growing fast so we are seeking a few positive and hard-working Support Coordinators for our night shift.
 
– Full-time
– Shift = 9 hours/day – 5 days per week (Mon-Fri & optional weekends)
– Hours generally range from 8pm-5am
 
Your primary responsibility in this role will involve responding to/resolving a variety of customer support inquiries from our clients via phone, email and chat.
 
Requirements include:

· Fluent in English (speaking, reading and writing)

· Strong work ethic

· Positive, “can-do” attitude

· Committed to consistently work the night shift 

· Able to work under pressure and handle tough customer situations

· Enjoys working in a team environment

· General computer skills/knowledge

· Previous US-based customer service experience is a huge plus!!

· Photograph must be enclosed with the resume

Why Field Nation:

 · Salary: Tk. 20000 – 30000 (Monthly)
 · Provident fund, Gratuity Fund, 2 days off per week

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