Blog

industry insight
How the gig economy failed field service

The talent economy and the gig economy are two different entities, with two different rule books. Learn how service leaders can tap into the talent economy’s potential and how they can avoid falling into a gig economy mindset.

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industry insight
What’s new and what’s next in Q3 2021

Getting ready for the busy season? Learn how our latest enhancements can help you set pay rates, manage schedules & improve productivity.

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industry insight
The future of field service staffing

Before being faced with a staffing crisis, companies need to look for creative approaches to deploy skilled and certified technicians.

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industry insight
Dispatch podcast: transparency and visibility

Product Manager Jonah gave us a look behind the curtain at some coming platform changes related to marketplace transparency and visibility.

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industry insight
Ask Me Anything (AMA) with Founder and CEO Mynul Khan: Episode 2

In the second episode of the Field Nation Dispatch podcast, CEO and Founder Mynul Khan hosts an AMA (ask me anything) and answers questions submitted by technicians.

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industry insight
How technicians can make the most of recovering field service work

A surge in demand for IT service is coming. Technicians can make the most of this recovery wave with the right skills.

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industry insight
Field Intelligence: Riding the field service recovery wave

Understand what the latest surge in client demand means for your field service delivery team and how you should prepare.

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industry insight
Rethinking utilization and embracing revenue per day as your core KPI

High utilization rates can mask labor inefficiencies that eat away at profits. But there’s a solution: embrace revenue per day as a core KPI.

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industry insight
7 tips to avoid costly delays in your retail IT deployment

Retail IT deployments are massive undertakings. Here are proven strategies to keep your project on track and running smoothly.

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