Creating safe work environments is critical to business in the gig economy, especially when you have workers going on-site. June is National Safety Month, here are a few things to think about in your business to ensure the safety of your workers and everyone on-site.
Instructions: Build Specific Work Order Details
Work order details are a great place to start with ensuring safety. Including key details for each work order can go a long way to communicate any hazards, unknowns, and instructions for your technician. When you create a work order, make sure your directions are clear and easy to follow. Ensure that you don’t leave any room for confusion and highlight any safety protocols the technician should follow once they’re on-site.
For example, if they need to hang a new TV on-site, include detailed instructions for every step of the job. Rather than simply writing “replace TV” on the work order, say something like,” Take down the TV on the North wall above the red couch and install the new TV in its place, which will be with the front desk person.”
Creating detailed work orders is the first step to developing communication and eliminating room for hazardous errors.
Basic Safety Protocols
Safety is of the utmost importance to everyone on a work order, and there are a few key things to communicate with your team before they go on-site.
If there is any electrical work (or the possibility of exposed wiring) on-site, communicate that in the work order details and with the technician to ensure they possess the right expertise for the work. Be sure the technician is aware of the proper safety steps to take when they’re working on each order.
It’s important that whichever technician you choose has the right tools available. For example, if they’re doing electrical work, they need to know the local electric company, wear safety goggles, have steel-toed boots, and probably possess some wiring tools in order to be effective and safe on-site.
This is also critical if the technician needs to work on a ladder or in an otherwise dangerous location. Make sure your team on-site is aware of any hazards and can communicate them to the technician before work begins.
Finally, never put a technician’s safety at risk to get a work order completed and ensure the proper equipment is used by someone who is qualified to use it.
Field Nation provides general liability insurance for all work orders on our platform, which covers clients in the case of damaged property or negligent work on-site. This does not cover technician injuries though. Many technicians decide to purchase their own workers’ compensation insurance to protect wages and pay for injuries in case something goes wrong on-site. Some states require this, although many don’t, so technicians can choose whether or not to have it. Having the right insurance on each work order is crucial in the event that something goes wrong and a technician or someone on-site is injured.
Insurance is good to have but ensuring safety protocol is followed on-site is the best approach for eliminating safety issues or injuries during work order completion.
Ensuring safety on-site is a team effort and one that is made easier by clear communication.
Make sure everyone is on the same page before work begins and that the whole team is aware of the risks involved in the job so they can be prepared.
To learn more about ensuring safety on-site, visit the National Safety Council’s website to read their helpful guides on safety in the workplace.