“On My Way” Updates

5.15.2019, Written by Alex Baker

Updates for Clients

New Work Order Page

New work order page is live. We’ve streamlined your experience to make creating work orders easy. Reference this page to see what’s changed.

“On My Way” Changes

Technicians are now restricted on both desktop and mobile to marking “On My Way” or checking in within the confirmation window.

Auto-dispatch

Clients can now set up auto-dispatch at a project level. To set up, go into Project Settings and enable auto-dispatch.

  • During project set-up, if auto-dispatch is available, a new button appears that says “Create and Auto-dispatch.
  • A pop-up will appear with pre-filled project details.

Updates for Technicians

Technicians can only mark On My Way and check-in within the confirmation window.

Updates for Field Nation ONE Users

Schedule updates

  • Filters now auto-select up to 10 based on enabled filters.
  • View schedule by day, week, month.
  • Color update: easy to view by month.