Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
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The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
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Field Insider: Gaining interest in your work order
There are many ways to strengthen your standing on the Field Nation platform and attract the technicians you need during peak season and throughout the year. Here are four practical tips for maximizing interest in your published work orders on the platform.
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Quiet quitting in field services: Why you need to reconsider the type of work you’re assigning to your most valuable employees
You may have read about the newest buzzword in the post-pandemic world of talent: Quiet Quitting. Learn how this phenomenon has unique relevance to field service delivery, and how on-demand labor can mitigate the risk of losing your best people.
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Three IoT trends that will shape retail technology in 2023
IoT (short for "Internet of Things") technology connects everyday objects and produces invaluable data about how we interact with household appliances, industrial tools, consumer interfaces, and more. Learn more about the three biggest trends in IoT.
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Stories from the Field: Scott Porter
"Working through Field Nation helps me stay up-to-date on the latest technology. It gives me field experience with new tech, which I can bring back to the classroom and help my students get the full picture in terms of the skills they’ll need to be successful"
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Misclassification and regulatory changes on the state level (and what they mean for service companies)
Like California, some states have begun restricting the classification of "independent contractor" to those individuals able to meet all three requirements of an “ABC” test. Learn more about this test, the states passing new legislation, and what your service company can do to avoid misclassification.
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How (and why) field service leaders should leverage on-demand labor
Current market conditions put field service leaders in a bind. They need to watch costs with unprecedented care to keep their margins from disappearing. At the same time, they need to provide a quality service experience to stay competitive. By leveraging trusted on-demand technicians, field service companies can reduce costs, expand their coverage, and ensure the quality of service that keeps their clients coming back with new work.
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What is California Assembly Bill 2257?
Assembly Bill 2257 (formerly AB5) is an updated piece of legislation restricting the classification of an independent contractor in the state of California to those individuals able to meet all three requirements of an “ABC” test. Learn more about this legislation and how service organizations (in California and elsewhere) can reassess their best practices related to worker classification.
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Field Insider: How to win more work and fulfill work with confidence
2023 is shaping up to be a year defined by volatility. But having the right data can help you make more informed decisions, even during unpredictable times. Here are three key ways that Field Nation's MarketSmart Insights feature can help you tap into the data you need to succeed.
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Three point of sale trends to watch going into 2023
From self-checkout technology to the ongoing multichannel transformation in retail, point-of-sale (POS) work is rising to meet the moment. Read about three of the biggest POS trends impacting the retail industry.
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3 ways to manage the rising costs in field service
Rising costs continue to affect field service delivery going into 2023. While you can’t control the macro factors driving costs, you can lessen the pain by understanding the current economic landscape and taking strategic action. Here's what you can do to stem the tide.
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Three security trends you can capitalize on now
Demand for field services relating to CCTV, security, and alarm work is up 45% YoY. Service companies with the capacity to meet this heightened demand can capitalize on the security boom. Here are three security trends to watch out for.
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The future of the field service industry (part 3)
Jeff Novotny (Field Nation’s Director of Network Development) and Shawn Fields (Field Nation’s Senior Field Services Strategist) are veterans of the field service industry. In this conversation, they compare viewpoints on the market conditions affecting field service and predict where the industry is going next.
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