Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
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The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
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Elevate your field service operations with a technician quality program
Elevate your field service operations with a technician quality program that prioritizes your customers’ experience and outcomes. Learn from a field service expert as she shares her journey and lessons learned.
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9 ways to successfully manage break-fix work on Field Nation
A key lesson Sandra Williams has learned as a field service delivery leader is that being a great buyer has a ripple effect on success. In this blog, Sandra shares nine ways her company brings in top-notch techs to consistently delivery quality client outcomes, especially when it comes to break-fix.
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5 digital signage trends to watch in 2024
Emerging digital signage trends highlight technological advancements and underscore the shifting needs of businesses in a digitally driven market. Here are five digital signage trends for 2024 and their implications for field services.
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Stories from the Field: Brian Smith
Learn how Brian Smith, an independent and licensed low-voltage cabling technician, got started in field services and how he leverages Field Nation to find work and elevate his field service business to new heights.
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6 ways to incentivize field service teams to stay within budget and maintain quality
Incentivizing your teams can help them meet expectations and drive customer satisfaction. In this blog, we offer six key tips to help you effectively motivate your project managers, dispatchers, and broader teams to help boost results and maintain a quality experience for your customers.
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5 top vetting tips from Field Nation customers
Choosing the right technician at the right time and place can be complex. However, through years of experience placing work on Field Nation, some of our customers have mastered their vetting processes.
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Understanding labor shortage trends in the field service industry
The field service industry faces a range of employment trends, including a persistent labor shortage and an increase in retired workers. In this blog, we’ll analyze these trends and explore how on-demand labor can help you overcome workforce challenges and embrace change to thrive in the field service industry.
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Faces of Field Nation: Jeff Novotny
Director of Marketplace Provider Operations, Jeff Novotny, plays a critical role at Field Nation. In this Faces of Field Nation feature, we dive into the professional experiences that have prepared him for his current role.
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Stories from the field: Chad Humes
In this Stories from the Field feature, we dive into Chad Humes's experiences, his perspective on the field service landscape, and his valuable advice for those starting their careers as a technician.
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Your key to success in 2024: A vertical field services strategy that pays dividends
Looking for insight into opportunities into the evolving field service market for 2024? Not all market segments will respond uniformly to the current economic conditions. Therefore, a targeted approach can yield substantial returns.
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How to adapt to economic and labor shifts in 2024
As we step into 2024, the economic landscape shows mixed signs. Some economists are cautiously optimistic about a “soft landing,” while others think a recession is merely deferred.
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Evolving market dynamics bolster physical security growth
Security is perhaps the hottest category in field services for 2024. Let’s take a closer look at some of the drivers and trends fueling the increased demand.