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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

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The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

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Protecting margins amid competing market forces

For businesses, Cost

This guide gives service providers that use Field Nation tips on how to protect their margins and navigate the current climate of increased pay rates and labor shortages

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Field service coverage guide

For businesses

Looking to maximize the quality, consistency, and geographical reach of your field service coverage? We recommend allowing the geographical, technical, and time-sensitive details of each job to determine how you source the necessary labor.

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How to protect your business as an independent contractor

For technicians

To make it easy for businesses to search for and assign work to providers and service companies who consider themselves businesses, we’re introducing the Business Badge.

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A guide to upcoming field service events

For businesses, For technicians

Now that tradeshows and conferences are back, we've gathered a few upcoming events (both in-person and virtual) to consider attending.

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It’s time to think about the architecture of work

For businesses

The way we work is changing, and it's time to rethink some of the fundamentals of labor strategy. By updating the architecture of work, organizations can allow the work to determine the worker.

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Why a labor backlog was inevitable, and how a blended workforce can fix it

For businesses

As demand for skilled technicians rises, a blended workforce can help field service organizations adapt to changes in the labor supply chain.

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New field service opportunities drive businesses to rethink their workforce

For businesses

Find out how to manage cost, quality, and coverage issues with the ideal labor mix between full-time employees, subcontractors, and on-demand technicians.

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What’s new and what’s next in Q3 2021

New and Now, For businesses

Getting ready for the busy season? Learn how our latest enhancements can help you set pay rates, manage schedules & improve productivity.

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How technicians can make the most of recovering field service work

For technicians

A surge in demand for IT service is coming. Technicians can make the most of this recovery wave with the right skills.

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Field Intelligence: Riding the field service recovery wave

For businesses, Field Intel

Understand what the latest surge in client demand means for your field service delivery team and how you should prepare.

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7 tips to avoid costly delays in your retail IT deployment

For businesses

Retail IT deployments are massive undertakings. Here are proven strategies to keep your project on track and running smoothly.

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Why independent contractors should consider an EIN

For technicians

While it's not required, independent contractors can benefit from getting an Employer Identification Number (EIN).

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