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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

FEATURED RESOURCE

The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

Blog

The future of the field service industry (part 3)

For businesses, Industry Trends

Jeff Novotny (Field Nation’s Director of Network Development) and Shawn Fields (Field Nation’s Senior Field Services Strategist) are veterans of the field service industry. In this conversation, they compare viewpoints on the market conditions affecting field service and predict where the industry is going next.

Blog

Blog

Clearing up myths about field service cost (part 2)

For businesses, Industry Trends

Jeff Novotny (Field Nation’s Director of Network Development) and Shawn Fields (Field Nation’s Senior Field Services Strategist) are veterans of the field service industry. In this conversation, they address the myth that on-demand labor is more expensive than a W2 workforce and offer advice to service leaders looking to protect their margins.

Blog

White Paper

The Retail Tech Tsunami

For businesses, Industry Trends, Retail, Enterprise

To help service providers better plan for what work is coming, and where, and when, Field Nation partnered with IHL Group, a global research and advisory firm specializing in customized intelligence for retailers and retail technology vendors, to produce this actionable report on how to capitalize on the current wave of work.

White Paper

Blog

What you need to know about the blended workforce (part 1)

For businesses, Industry Trends

Jeff Novotny (Field Nation’s Director of Network Development) and Shawn Fields (Field Nation’s Senior Field Services Strategist) are veterans of the field service industry. In this conversation, they share their individual perspectives on the blended workforce model and clear up some common misconceptions.

Blog

Blog

Three AV trends service leaders should know about

A/V, For businesses, For technicians

AV lies at the heart of many IT projects. Here are three AV trends for service leaders to keep an eye on if they want to capitalize on the AV industry's ongoing growth.

Blog

Profile

Stories from the Field: Ted Glover

For technicians, Stories from the Field

“The best part of what I do is getting up in the morning and knowing that whatever I do is a hundred percent dependent upon me and the support people behind me. This career is what you make of it. If you take the time to listen and learn, the sky's the limit.”

Profile

Blog

Four reasons to use on-demand labor for low-voltage work

Structured Cabling, Fiber Cabling, Low-Voltage Cabling, For businesses

Low-voltage cabling work is time-consuming and specialized. Here are four reasons why MSPs should consider on-demand labor for low-voltage cabling rather than vendors or subcontractors.

Blog

Profile

Faces of Field Nation: Melanie Payeur

For businesses, Faces of Field Nation

Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet Product Marketing Manager Melanie Payeur, who leverages her sales background to help her colleagues succeed.

Profile

Blog

Field Insider: Four ways to save time with automation

For businesses, Field Insider

Field Nation's automation features can help accelerate how you publish, route, assign, and approve work. Plus, you’ll free up your team’s time to take on more projects and win more work.

Blog

Blog

10 reasons why technicians pay Field Nation a 10% fee

For technicians, Industry Trends

Lots of technicians ask about Field Nation's 10 percent fee. This guide unpacks the ten benefits you get when taking a work order on our marketplace.

Blog

Blog

Three simple ways to protect your field service margins: An introduction to Field Nation’s ROI model

For businesses, Cost, Coverage

2022 is a year of opportunity for the field service industry. By reducing travel time, outsourcing low-value work, and increasing value add, field service organizations can protect their margins and stay on the path to greater profitability.

Blog

White Paper

Three market conditions impacting field service costs

For businesses, For technicians, Field Intel

EVP of Strategy Wael Mohammed unpacks the factors behind the current upward trend in field service costs and analyzes how this trend is distributed over different types of work.

White Paper

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