Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
News
The New Work Equation
Findings reinforce growth in independent contract work in IT field service is not a fleeting trend but an attractive and sustainable way of working for experienced technicians – while labor platforms and diversified projects make it easier to find and love their work.
White Paper
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it's preferred.
White PaperBlog
Digitization in retail continues to show its strength
The past year and a half of post-COVID recovery has made one field service übertrend absolutely clear: The digitization of the customer experience, once a nice-to-have feather in the cap of ambitious retailers, has become a do-or-die necessity.
BlogWhite Paper
De-risking an on-demand talent strategy
Where service leaders see promise in on-demand labor, leaders in Legal, HR, IT, and Procurement see risk. Our new white paper offers insights into mitigating these risks.
White PaperBlog
What history can tell us about recession scenarios
In March 2020, when the COVID-19 pandemic began in earnest, all types of field service work took a hit. But the intensity and staying power of that hit varied. Learn how the details of COVID's impact on field service can help leaders navigate a potential recession scenario.
BlogInfographic
Year in Review: 2022
2022 was a year of unprecedented growth opportunities and challenges, including supply chain disruptions, labor shortages, and inflationary pressures. Download the 2022 year in review to explore how Field Nation helped technicians and businesses thrive despite the turbulence.
InfographicBlog
Field Insider: Organizing Your Field Nation Account for the New Year
To effectively manage your work, your Flightboard information and account settings must be up-to-date and well-organized. Use our checklist below to help tidy up your work orders and maintain current account information
BlogWhite Paper
The definitive guide to field service trends in 2023
By pairing our own data from tens of thousands of field service work orders with macro-economic insights, Field Nation's definitive guide breaks down the current state of the field service industry into discrete, actionable takeaways ensuring you stay ahead of the changing marketplace.
White PaperBlog
Three strategies service leaders should embrace in 2023
Current market conditions may make you feel like you’re navigating in the dark. Competing headwinds and tailwinds are creating volatility in the field services industry. Here are three strategies you can put in place today to set your organization up for success in 2023.
BlogBlog
Navigating the gig economy
Choosing an independent contractor is not the same as working with a third-party vendor. As a company looking to hire technicians, it’s essential to understand the differences.
BlogBlog
Field Insider: How to generate year-end reports
At the start of the new year, many field service organizations want to create reports about the past year’s activity. Here’s a step-by-step guide to generating three of the most popular year-end reports on the Field Nation platform.
BlogWebinar
7 Field Service Predictions to Increase Revenue and CX in 2023
Watch the webinar, now available on-demand, to hear about what lies ahead, especially at a time when customer experience is paramount.
Webinar