IT FIELD SERVICE LABOR OPTIONS FOR SMALL MSPs
Compare labor options for your growing IT field service business
From hiring full-time employees to using subcontractors - let’s explore the available options so you can select the right one for you.
Your options for IT field service labor
Full-time employees
Hire and manage in-house technicians to handle IT field service needs. This approach offers alignment with company culture and direct control over scheduling and quality.
Third-party subcontractors
Partner with subcontractors for short-term or specialized projects. They offer flexibility and additional capacity without the need for full-time staff.
IT labor marketplaces
Use platforms like Field Nation to connect with independent technicians. You get access to a wide network of experienced professionals for on-demand IT labor support.
What to consider when choosing your approach
Idle costs
Full-time employees come with fixed costs, even during downtime, and can strain your budget during periods of low demand.
Limited visibility
Subcontractors may limit your control over technician quality, schedules, and outcomes, leaving room for inefficiencies & poor quality.
Variable quality
Some marketplaces rely on algorithms or lack a specialized focus, leading to inconsistent quality and technician mismatches.
The smarter way for your team to handle IT field service labor
If you were to choose a labor marketplace, Field Nation is the largest marketplace built specifically for IT field services - offering you control, consistency, and tools designed for your needs.
Fill nationwide needs with local techs
With Field Nation, access a network of 20,000+ independent technicians to fill coverage gaps in minutes. Find the right talent based on certifications, ratings, work history, and availability. Deliver exceptional results without hiring full-time staff or paying extra for subcontractors.
Maintain full control of your projects
Manage every detail of the work order lifecycle with Field Nation’s platform. From assigning the right independent technician to approving completed work, you’ll have the insights and tools to take smarter actions, bid competitively, avoid risks, and deliver projects on time.
Find the best technician for every project
Field Nation makes it easy to find & assign professionals you can trust. With detailed work order history, key performance metrics, and quality assurance policies, you can confidently dispatch skilled independent technicians who consistently deliver for your clients.
Results that growing businesses rely on with Field Nation
"Field Nation is very good at allowing us to find the right talent for the work order.”
“We can not only find highly skilled techs, we can also manage them more easily."
“Field Nation helps us effectively communicate with and manage technicians.”
FAQs
GET STARTED
Find out how you can use Field Nation to connect with top IT technicians
Field Nation connects growing field service businesses with over 20,000 skilled independent IT technicians, offering fast, flexible access to talent and full control over your projects.
Here’s what you can expect after filling out the form:
- Take the next step: Based on your business needs, we’ll get you on the quickest path to connect with skilled techs and get to work.
- See the platform in action: Get a personalized look at how it all works with the support of our teams dedicated to your success.
- Get started on your terms: Pick the plan that matches your pace — pay as you go for flexibility, or save with a subscription.
Choose coast-to-coast coverage you can count on
Work Order activity
Annual total based on viewable coverage area in popular work type categories
Work Order Coverage
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