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IT FIELD SERVICE LABOR OPTIONS FOR SMALL MSPs

Compare labor options for your growing IT field service business

Small MSPs looking to fulfill IT field service needs often face a range of options, from hiring full-time employees to using subcontractors or relying on marketplaces. Each approach has its strengths and limitations. Let’s explore the available options so you can select the right one for you.

Your options for IT field service labor

Full-time employees

Hire and manage in-house technicians to handle IT field service needs. This approach offers alignment with company culture and direct control over scheduling and quality.

Third-party subcontractors

Partner with subcontractors for short-term or specialized projects. They offer flexibility and additional capacity without the need for full-time staff.

IT labor marketplaces

Use platforms like Field Nation to connect with independent technicians. You get access to a wide network of experienced professionals for on-demand IT labor support.

What to consider when choosing your approach

Idle costs

Full-time employees come with fixed costs, even during downtime, and can strain your budget during periods of low demand.

Limited visibility

Subcontractors may limit your control over technician quality, schedules, and outcomes, leaving room for inefficiencies & poor quality.

Variable quality

Some marketplaces rely on algorithms or lack a specialized focus, leading to inconsistent quality and technician mismatches.

The smarter way for your team to handle IT field service labor

If you were to choose a labor marketplace, Field Nation is the largest marketplace built specifically for IT field services - offering you control, consistency, and tools designed for your needs.

Fill nationwide needs with local techs

With Field Nation, access a network of 20,000+ independent technicians to fill coverage gaps in minutes. Find the right talent based on certifications, ratings, work history, and availability. Deliver exceptional results without hiring full-time staff or paying extra for subcontractors.

Maintain full control of your projects

Manage every detail of the work order lifecycle with Field Nation’s platform. From assigning the right independent technician to approving completed work, you’ll have the insights and tools to take smarter actions, bid competitively, avoid risks, and deliver projects on time.

Find the best technician for every project

Field Nation makes it easy to find & assign professionals you can trust. With detailed work order history, key performance metrics, and quality assurance policies, you can confidently dispatch skilled independent technicians who consistently deliver for your clients.

Results that growing businesses rely on with Field Nation

"Field Nation is very good at allowing us to find the right talent for the work order.”

Pam Duran
(Former) Service Manager
LinkedIn Profile
Gurus2Go

“We can not only find highly skilled techs, we can also manage them more easily."

John Rutherford
Director of Client Delivery
LinkedIn Profile
SenderoCloud

“Field Nation helps us effectively communicate with and manage technicians.”

John Fecteau
Founder and CEO
LinkedIn Profile
Worldlink

FAQs

GET STARTED

Find out how you can use Field Nation to connect with top IT technicians

Field Nation connects small MSPs with over 20,000 skilled independent IT technicians, offering fast, flexible access to talent and full control over your projects.

 
Here’s what you can expect after filling out the form:

  • Schedule an intro call: An expert on our team will contact you.
  • Explore your needs: On the call, we will learn about your IT field service needs and answer any questions.
  • See it in action: Attend a custom product demo with one of our Solutions Engineers to see how Field Nation can work for you.



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