Field Nation supports integration with both Salesforce Field Service and Salesforce Service Cloud. Salesforce Field Service is an extension of Service Cloud that provides a comprehensive view of workforce management. Field Service involves providing services to customers beyond your office or site – which is referred to as in the “field.” Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support.
If you constantly switch between systems to manage field service work, our connector for Salesforce can help. Access the benefits of the Field Nation platform while enabling greater scale and efficiency for your organization.
Seamlessly connect to any object
Map to fields that are level up and level down from objects
Manage schedule changes and messages directly within Salesforce
Rely on us
Our dedicated implementation team will support you throughout the process for smooth, successful integration. Plus, we handle all the maintenance and upgrades for you. With our solution, you’ll always have access to the latest functionality.
Streamline data sync between systems and avoid manual or cross-system updates
Track deliverables, costs, and time logs within Salesforce to simplify reporting and dispatch
Save time with automated dispatching capabilities
Save time and money by reducing swivel
Discover how we helped PIVITAL improve service efficiency and transparency using Field Nation’s Salesforce integration.
"Before using the Field Nation-Salesforce integration, our team had to ‘swivel’ between platforms. This meant double the work and was definitely not optimal. The integration has saved time and allowed us to provide clients with real-time updates on project status, which is critical for our business."
VICE PRESIDENT OF SERVICE SOLUTIONS AND ENGINEERING
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