Compare on-demand labor with third parties
Both models can add field service capacity. But how you source and coordinate technicians can affect your costs, control, and visibility into the work.
Two ways to expand your field service capacity
Third parties
Third parties coordinate technician sourcing and work execution on your behalf. This approach can reduce the administrative demands on your internal team, but it also adds another layer between your team and the technicians completing the work.
On-demand labor
An on-demand labor platform like Field Nation gives companies direct access to independent technicians. Your team can select technicians based on your requirements, manage work through one platform, and scale capacity up or down with demand.
What to consider when comparing your options
Cost and margin
Third parties add layers of margin between your company and the technicians completing the work. With on-demand labor, companies engage technicians directly, providing greater visibility into labor rates and helping align labor costs with demand.
Control
Working through a third party can limit your visibility into technician selection and execution. An on-demand labor platform gives your team access to technician profiles, work history, performance history, and other information to inform selection decisions. Your company defines the technical requirements, deliverables, and approval criteria for each work order.
Visibility
When technician communication and work updates flow through another company, getting timely information can be more difficult. With Field Nation, your team can coordinate work orders, communication, documentation, and approvals through one platform for real-time visibility into execution.
Scalability
Third-party coverage, availability, and pricing can vary by geography or program. On-demand labor gives companies access to skilled local labor across the country, helping them respond to changing demand without adding fixed labor overhead.
Get closer to the work with Field Nation
Field Nation is the category-leading on-demand labor platform for technology field service. The platform gives organizations access to a nationwide network of skilled local labor and the infrastructure to build and operate field service labor programs that support variable demand.
Protect your margins with direct technician access
Connect directly with independent technicians instead of adding unnecessary layers of margin. Gain visibility into labor rates and make informed sourcing decisions that can help your team strengthen program economics and bid competitively.
Select the right technician for the work
Review technician skills, certifications, work history, and other relevant information based on your program requirements. Build Talent Pools of preferred technicians and invite technicians who have performed well for your company to future work opportunities.
Maintain visibility from assignment to approval
Coordinate technician communication, work order requirements, documentation, deliverables, and approvals through the platform. Greater visibility into work status and outcomes helps your team identify issues and keep stakeholders informed.
Scale capacity without adding fixed overhead
Access a nationwide network of skilled local labor as demand changes. Field Nation helps companies build coverage across markets, respond to demand, and expand field service capacity without relying exclusively on additional full-time employees.
Results that growing businesses rely on with Field Nation
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"Field Nation is very good at allowing us to find the right talent for the work order."
