As telecom providers retire copper networks amid milestones like AT&T’s June 2026 wire center decommissioning, organizations must act fast. This guide walks through how to plan and execute a successful multi-site replacement rollout.
Identify where POTS still exists
- Audit all locations to understand where POTS lines are still in use.
- Be sure to include systems like fire alarms, elevators, and security devices.
- Create a complete inventory to uncover any hidden dependencies.
Determine site complexity
- Not all locations are equal—some will be straightforward, others more complex.
- Sites with life-safety systems or multiple vendors often require additional planning.
- Identify which locations may need multiple visits or specialized support.
Align on replacement approach
- Choose the right solution for each use case, such as cellular, IP-based, or hybrid.
- Consider reliability, connectivity, and infrastructure requirements at each site.
- Ensure critical systems meet all compliance and performance standards.
Determine what work will need to be done
- Assess infrastructure and determine the necessary work and technician skill set for each location.
- Test all systems to confirm they are functioning properly and meet compliance.
Scale across locations
- Coordinate scheduling, site access, and logistics across all locations.
- Consider a flexible workforce that includes on-demand labor to ensure consistent technician coverage, especially in remote or distributed areas.
- Plan for repeat visits where necessary to complete installations.
Prepare for challenges and risks
- Account for potential issues like failed inspections or system downtime.
- Build contingency plans to handle unexpected complications.
- Prepare for emergency service needs during the transition.
The POTS sunset is already underway, but there’s still time to prepare. See how the Field Nation marketplace helps field service leaders access the skilled independent technicians they need to execute nationwide telecom projects, including POTS replacement.
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A note about our model: Field Nation is a software company and labor marketplace that enables companies to connect with thousands of independent contractors with skills in a variety of work types. Companies are responsible for defining and posting the work, negotiating and engaging the technician, and reviewing and approving each work order. Independent contractors are responsible for entering and updating their platform profiles to advertise their skills, experience, and preferences, as well as choosing when and how they want to work and manage their business.
