Service Partner Program

Maximize your capacity with on-demand resources from trusted service partners

Give your ops team plug-and-play capacity.

If you turn to on-demand labor to scale up and down with client demand, you’re not alone. Now, with the help of Field Nation’s Service Partner Program, you can also extend this variable cost model to your operations function — with on-demand logistics, dispatching, project coordination, and project management resources to help you with the capacity you need, when you need it. This allows you to focus on building your business, and enhancing your client outcomes.

After Worldlink Integration Group engaged a service partner, we reduced the time spent on project coordination by over 80%, increased our capacity with 78% annual growth in work order volume, and reduced labor costs by approximately 15%.

CEO of Worldlink Integration Group
John Fecteau

Our partners are platform superheroes.

The service partners we work with are highly trained on Field Nation, know the ins and out of vetting and sourcing talent, and understand how to deliver quality service. A few of their other capabilities include:

  • Project planning and management
  • Ticket workflow management and tracking
  • Coordination for weekend/after-hours support
  • SLA management
  • Technician sourcing, vetting, and field service dispatch

How it works

We’ll work with you to find the best partner to meet your customized needs and business requirements. Once a partner is chosen, they will typically manage your work after work order creation through a special portal where you decide what they do and do not have access to. They’ll vet and select talent, and see work through to approvals.

CONTACT US

Interested in a capacity boost?

If you’re interested in learning more about how Field Nation’s Service Partner Program could support your business, let’s chat.

By engaging a service partner, one client saw:

80%
reduction in project coordination time
78%
increase in work order capacity