Customer
A national field services provider delivering large-scale network installation and infrastructure support for enterprise technology clients across the U.S.
Challenge
Deploying network infrastructure across hundreds of locations required rapid scaling, fast technician assignment, and consistent execution—all while keeping pace with aggressive rollout timelines and evolving project demands.
Solution
By leveraging Field Nation’s on-demand workforce, the company gained immediate access to a nationwide network of qualified technicians, enabling assignment in just hours rather than days. This approach accelerated deployment, improved fulfillment rates, and ensured reliable, high-quality network installations at scale.
- Industry Energy Technology / Information Technology (IT)
- Topics Discussed Field services, Network installation, Energy technology, Workforce management
- Size Enterprise
Summary
Since late 2023, the company has supported a nationwide rollout of network infrastructure for a provider of intelligent energy management and building optimization solutions. By leveraging Field Nation’s on-demand workforce, it has scaled quickly to meet demand while maintaining fast assignment times and high fulfillment rates.
This approach ensures reliable installation performance and supports the expansion of connected, energy-efficient systems across a truly national footprint.
1,681 work orders completed
Network installation services delivered across hundreds of locations.
5.68-hour average time to assign
On average, skilled technicians were vetted and selected in less than six hours after job details were posted.
95%+ fulfillment rate
Consistent, high-quality execution across all projects.
Expanding network infrastructure for energy technology
A national field services provider partnered with a leading energy technology company to deploy network infrastructure supporting smart building and energy management systems across hundreds of locations. These installations were critical to enabling real-time data visibility, system optimization, and improved energy efficiency. With deep expertise in network equipment installation and configuration, the company ensured each site was equipped with reliable, high-performing connectivity.
Improving speed and scalability through Field Nation
To meet aggressive deployment timelines, the company turned to Field Nation’s on-demand labor platform to expand its field service capacity. Field Nation provided immediate access to a nationwide network of qualified technicians experienced in networking and low-voltage installations.
Before leveraging Field Nation, coordinating technician availability at scale often led to delays and limited flexibility. By centralizing operations through the platform, the company significantly reduced assignment times—averaging just 5.68 hours—and improved overall responsiveness. This allowed project managers to quickly match jobs with the right technicians, maintain momentum, and adapt to changing project demands in real time.
Delivering fast, reliable results at scale
Through its partnership with Field Nation, the company completed 1,681 work orders across 953 cities, maintaining a 95%+ fulfillment rate throughout the ongoing engagement. The combination of rapid assignment and a flexible workforce enabled consistent, high-quality installations across a broad geographic footprint.
This approach demonstrates how on-demand field services can accelerate network deployment, support the expansion of energy technology systems, and deliver reliable infrastructure at scale.
