As we navigate an evolving economic landscape, several key field service trends are shaping the business environment over the next 12 months. At Field Nation, we constantly gather insights from..
The booming security market is driving demand for equipment installation and maintenance. Discover strategies to overcome labor shortages and licensing challenges by adopting a diversified labor..
Discover how Field Nation's partnership with Herman Integration Services is revolutionizing the AV industry by building the largest network of on-demand AV technicians, aimed at bridging the gap..
Improving the first-time fix rate in IT field service sounds straightforward. Send the right tech, resolve the issue, and complete the job. In practice, the root causes of repeat dispatches are..
Break/fix is a core operational function for many service delivery teams. This guide covers what the break/fix model means, how it works in practice, and the key terms service leaders use every..
Explore how AI-driven data center growth is reshaping onsite service delivery, creating new demands for speed, specialized technicians, and scalable support models.
More sites, more work types, and the same internal headcount
Learn how Backout Rate impacts field service performance, technician reliability, scheduling efficiency, and overall program cost.
Learn how Timeliness Rate helps field service leaders reduce delays, control project costs, and improve execution across multi-site deployments and service programs.
Learn how tracking Reported Service Issue Rate helps field service teams reduce rework, improve quality, and strengthen stakeholder trust.
Three major trends stood out at Channel Partners 2026, from the rise of on-demand service models to growing demand for distributed tech support and higher expectations around execution.
Since last year, technology upgrades have been accelerating. In 2025, the Field Nation marketplace saw point-of-sale refresh work grow more than 16% year over year as retailers resumed fleet-wide..
Healthcare expansion is fueling field service demand as clinics and hospital-at-home programs scale—driving need for networking, cabling, and on-site tech support across thousands of new care..
Automation and on-demand labor enabled a global services company to reduce costs, improve efficiency, and maintain SLA performance across break/fix operations.
Nationwide network installations delivered for a leading energy technology provider, enabling fast deployment and reliable infrastructure through Field Nation’s on-demand workforce.