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At Channel Partners 2025, one message rang loud and clear: cloud-based communications are creating a wave of new demand in field service—and it’s transforming the kind of work MSPs are being asked to do.
We heard about the shift from legacy, on-prem systems to the cloud. Businesses are quickly adopting UCaaS, cloud-based VoIP, video messaging, and collaboration tools—and they need on-site support to make it happen.
That’s creating a huge opportunity for field service providers to step in with hands-on installation, troubleshooting, and hardware setup. With the mobile VOIP market expected to grow at a CAGR of 15.9% over the next several years, field service leaders can expect an increase in demand for VoIP phone system rollouts, router and network gear installation, on-prem device replacement, and cloud migration support.
In fact, thanks to expanded connectivity solutions like Starlink, even rural businesses can now adopt modern cloud tools. At the show, we spoke with one Market Service Provider who’s deploying over 700 Starlink systems per month—bringing broadband into areas that previously couldn’t support cloud voice and video platforms.
As the demand for UCaaS, VoIP, and cloud infrastructure deployments grows, so does the need for skilled field technicians who can support it. Field Nation connects MSPs with independent field service pros across the country—ready to tackle jobs in both urban and remote areas.
Whether it’s a 50-site VoIP rollout or a one-off router install in a rural clinic, Field Nation helps you find the right tech, fast—so you can say “yes” to more work.
Ready to scale smarter, faster, and further? Learn more about Field Nation today.
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A note about our model: Field Nation is a software company and labor marketplace that enables companies to connect with thousands of independent contractors with skills in a variety of work types. Companies are responsible for defining and posting the work, negotiating and engaging the technician, and reviewing and approving each work order. Independent contractors are responsible for entering and updating their platform profiles to advertise their skills, experience, and preferences, as well as choosing when and how they want to work and manage their business.
