The past year and a half of post-COVID recovery has made one field service übertrend absolutely clear: The digitization of the customer experience, once a nice-to-have feather in the cap of ambitious..

Where service leaders see promise in on-demand labor, leaders in Legal, HR, IT, and Procurement see risk. Our new white paper offers insights into mitigating these risks.

In March 2020, when the COVID-19 pandemic began in earnest, all types of field service work took a hit. But the intensity and staying power of that hit varied. Learn how the details of COVID's..

2022 was a year of unprecedented growth opportunities and challenges, including supply chain disruptions, labor shortages, and inflationary pressures. Download the 2022 year in review to explore..

To effectively manage your work, your Flightboard information and account settings must be up-to-date and well-organized. Use our checklist below to help tidy up your work orders and maintain current..

By pairing our own data from tens of thousands of field service work orders with macro-economic insights, Field Nation's definitive guide breaks down the current state of the field service industry..

Current market conditions may make you feel like you’re navigating in the dark. Competing headwinds and tailwinds are creating volatility in the field services industry. Here are three strategies..

Choosing an independent contractor is not the same as working with a third-party vendor. As a company looking to hire technicians, it’s essential to understand the differences.

At the start of the new year, many field service organizations want to create reports about the past year’s activity. Here’s a step-by-step guide to generating three of the most popular year-end..

Watch the webinar, now available on-demand, to hear about what lies ahead, especially at a time when customer experience is paramount.

Our EVP of Strategy, Wael Mohammed, recently went live on LinkedIn to talk about the current state of the field services market, address possible economic scenarios in the coming year, and answer..

There are many ways to strengthen your standing on the Field Nation platform and attract the technicians you need during peak season and throughout the year. Here are four practical tips for maximizing..