Jeff Novotny

Sr. Director, Marketplace Provider Operations

Jeff Novotny is Senior Director of Marketplace Provider Operations at Field Nation, where he leverages more than two decades of leadership in service delivery, operations, and team development. His private-sector career includes senior leadership positions at CompuCom and Fujitsu Network Communications, where he drove large-scale service operations and operational excellence across North America.

Why 2026 will redefine the modern technician

As AI reshapes security systems, integrators face a growing skills gap that’s transforming how technicians are hired, trained, deployed, and managed.

Three shifts that will impact physical security in 2026: Insights from ISC East

ISC East 2025 revealed a major shift in security—from hardware to AI, managed services, and robotics—reshaping how systems are deployed, serviced, and supported.

600+ DMBs upgraded across 40 states in under 6 months

An enterprise technology company used Field Nation to source skilled AV technicians for a nationwide rollout of digital menu boards for a global foodservice retailer. The six-month deployment scaled..

National retailer upgrades security camera & surveillance systems

A managed technology services provider partnered with Field Nation to support a nationwide upgrade from analog CCTV to IP cameras across hundreds of retail locations. The scalable technician network..

Leading MSP installs wireless access points at over 1200 retail locations

A leading MSP used Field Nation to support a nationwide WAP installation across 1,200+ retail locations over 10 months. On-demand labor enabled scalable execution, improved efficiency, and consistent..

Automated package-holding lockers installed internationally

A leading MSP partnered with Field Nation to support a large-scale, international deployment of automated package lockers across the U.S. and Canada. Access to skilled technicians enabled consistent..