John Shaw

Group Product Manager

John Shaw is the Group Product Manager at Field Nation, where he leverages over a decade of experience in product strategy, analytical thinking, and collaborative problem-solving to deliver impactful solutions for customers. With a deep understanding of performance metrics and workload prioritization, John plays a pivotal role in shaping Field Nation’s innovative platform, ensuring it meets the evolving needs of businesses and independent contractors alike.

See What’s New: October 2026

This month saw the release of an updated provider block form for buyers and the addition of a 5 minute on the start of Arrival Window work orders. Click the table of contents on the side to explore..

6 trends impacting telecom work

Explore six telecom field service trends, from rising equipment costs and copper retirement to fiber expansion, wireless upgrades, and new opportunities.

Food delivery platform keeps smart scales running with on-demand break/fix

Learn how a food delivery platform built an on-site break/fix program on Field Nation to repair smart scales and prevent unnecessary returns.

The field service leader’s guide to building on-demand capacity

How to design a program that flexes with demand without giving up control of cost, quality, or the customer experience

Windows 10 support has ended. The migration challenge hasn’t.

Windows 10 support has ended. Explore how enterprises can navigate Windows 11 migration, hardware readiness, and large-scale IT deployments.

See What’s New: September 2026

Provider Match Enhancements We made updates to Provider Match to make reviewing providers faster and easier. Providers with a ‘Fair’ PSS now appear in the top quality grouping alongside Good,..