New & Next: Product Innovation + Marketplace Insights

New & Next: Product Innovations + Marketplace Insights

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Our mission: great outcomes for all

At our last webinar in February, we shared our product vision for 2024 and previewed some of the changes coming to the Field Nation platform. Since then, we’ve partnered with 40+ buyers and 100+ providers to shape some key features, and we’re excited to give you an exclusive look.

See how we’re transforming the way buyers and providers achieve great outcomes in our most recent webinar, now available to watch on demand.

	All-New Provider Match Experience The all-new Provider Match experience is our biggest product update ever. Featuring a new rank algorithm and modern page layout, the redesigned Providers tab helps you find the best provider 2X faster.
	Private Feedback Leverage feedback from your most trusted source (you and your colleagues). Learn why public star ratings and reviews aren’t always the best indicators of a provider’s ability to complete your company’s work orders and why your team should be using Private Feedback on all your work orders.
	Business Dashboard The brand-new Business Dashboard gives providers insight into their marketplace performance and offer actionable guidance on how to improve.
	Reliability Metrics Depending on a provider’s work volume, the Assignment Completion and Timeliness metrics weren’t always a good indicator of their recent behavior. Learn how we’re adjusting the scores to highlight recent performance.
	Schedule Accuracy Current work order schedule types have created confusion around timeliness expectations between buyers and providers. See how we’ve used that feedback to create clarity and a more streamlined schedule process.