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Field Nation + Freshdesk

Streamline and automate how you manage field service work.



Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company’s customer support using customer service software and helps you to manage your customers as you scale efficiently. By integrating Field Nation with Freshdesk, your field services open up to a network of thousands of US & Canada-based technicians available to do skilled work.

Complete essential tasks

If you constantly switch between systems to manage field service work, our connector for Freshdesk can help. Access the benefits of the Field Nation platform while enabling greater scale and efficiency for your organization.

  • Easily connection to Field Nation via webhook
  • Get real-time updates on work order progress
  • Manage schedule changes and messages right within Freshdesk

Rely on us

Our dedicated implementation team will support you throughout the process for smooth, successful integration. Plus, we handle all the maintenance and upgrades for you. With our solution, you’ll always have access to the latest functionality.

  • Streamline data sync between systems and avoid manual or cross-system updates
  • Track deliverables, costs, and time logs within Freshdesk to simplify reporting and dispatch
  • Save time with automated dispatching capabilities

"The integration was a fantastic move for us. Everything is more streamlined and efficient, enabling us to scale without adding headcount."


VP of Operations

Want to learn more about our Freshdesk connector?