Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company’s customer support using customer service software and helps you to manage your customers as you scale efficiently. By integrating Field Nation with Freshdesk, your field services open up to a network of thousands of US & Canada-based technicians available to do skilled work.
If you constantly switch between systems to manage field service work, our connector for Freshdesk can help. Access the benefits of the Field Nation platform while enabling greater scale and efficiency for your organization.
Easily connection to Field Nation via webhook
Get real-time updates on work order progress
Manage schedule changes and messages right within Freshdesk
Rely on us
Our dedicated implementation team will support you throughout the process for smooth, successful integration. Plus, we handle all the maintenance and upgrades for you. With our solution, you’ll always have access to the latest functionality.
Streamline data sync between systems and avoid manual or cross-system updates
Track deliverables, costs, and time logs within Freshdesk to simplify reporting and dispatch
Save time with automated dispatching capabilities
"The integration was a fantastic move for us. Everything is more streamlined and efficient, enabling us to scale without adding headcount."
NATIONAL IT SERVICES PROVIDER
VP of Operations
Tap into the #1 labor marketplace for IT field service