The ServiceNow® Field Service Management application helps organizations to manage work tasks performed on location. Match tasks to agents based on skills, geographic territory assignments, and available inventory. Agents can record details on assigned tasks, such as completion status, travel time to jobs, and time spent. By integrating Field Nation with ServiceNow, your field services open up to a network of thousands of US & Canada-based technicians available to do skilled work.
If you constantly switch between systems to manage field service work, our connector for ServiceNow can help. Access the benefits of the Field Nation platform while enabling greater scale and efficiency for your organization.
Seamlessly connect to objects and workflow rules
Add scripts for triggers
Easily create work orders directly within ServiceNow
Rely on us
Our dedicated implementation team will support you throughout the process for smooth, successful integration. Plus, we handle all the maintenance and upgrades for you. With our solution, you’ll always have access to the latest functionality.
Streamline data sync between systems and avoid manual or cross-system updates
Track deliverables, costs, and time logs within ServiceNow to simplify reporting and dispatch
Save time with automated dispatching capabilities
"The integration was a fantastic move for us. Everything is more streamlined and efficient, enabling us to scale without adding headcount."
NATIONAL IT SERVICES PROVIDER
VP of Operations
Tap into the #1 labor marketplace for IT field service