Field Service Management Category Leader

"Finding technicians is a breeze - we're a coast to coast company that provides a niche service and service delivery is paramount. Knowing we can lean on experts in their respective fields, and communicate quickly, is great. Our business is able to expand and support markets that we're not actively employed in due to variable volume - Field Nation allows us to meet our objectives and grow our business easily and quickly."

"Finding the best techs and specially the insight on techs timeliness and other aspects about techs is helping us out by great deal."

"Field Nation allows me to be in control of who services my client's printers and IT infrastructure."

"Field Nation has allowed us to leverage a nationwide network of service providers for completing IT wiring and installation projects for our clients, which our teams have used on a daily basis. We've experience good engagement and assistance from their Support department when needed."

"Access to client support to build best practices is outstanding."

"The diversity of the technician's availability and their experience levels. I like being able to recruit technicians that are in surrounding areas instead of just close proximity, I like being able to choose based on other's ratings, I also enjoy being able to details the workload and set price structure."

"Easy to vet technicians prior to selecting them for a job. Easy to create work orders describing step by step on what needs to be done. Support has always been easy to connect with if ever needed."

"Field Nation makes it simple to find technicians throughout the country. I appreciate that these technicians have been vetted and reviewed - better and safer than cold-calling ... I started working with Field Nation when I had a national rollout for a client. I don't know how this would have been possible without the platform!"

"Field Nation providers close to the customer can get the job done affordably and quickly. It has helped keep our customers happy and our Field Ops healthy!"

"We are usually able to find a tech the same day that has the skills we need. We spend a good bit of money with them every month, and I feel like it is a great value."

"I like that we are able to vet each and every candidate prior to engaging them to do any work for us. This allows us to determine if they have the requisite experience and temperament to facilitate the work to be accomplished. In our model we have 3 levels of FE skill level and this approach has worked very well for our engagements."

"Field Nation is an easy way to find qualified technicians on short notice anywhere in the country. I love having incremented rating data available to compare technicians with insight on what they do well and in what areas there's room for improvement. "

"Field Nation offers competitive pricing options, enabling us to find the best technicians that fit our budget. We can compare quotes and choose the most cost-effective solution without compromising on quality."

"Easy to vet technicians prior to selecting them for a job. Easy to create work orders describing step by step on what needs to be done. Support has always been easy to connect with if ever needed."

"The idea of seeing the backgrounds of personnel, identifying what will work for me and being able to contact and accept the person(s) I need is a huge help."

"I like that you are able to search for specific requirements from a wide array of technicians all across the country. I also utilize the ability to view the individual tech profiles, how many total jobs they've completed, and what types of jobs they would be best suited for our company to utilize them for."

"Field Nation provides us the flexibility to provide more on-site support to our clients who are further than we would typically service regularly. We're able to see ratings, certifications, and reviews of the people we are considering working with and it has proven invaluable."

"Field Nation is solving the problem of not being able to support clients not within our scope geographically. This allows us to expand our business further across the country, finding client we would have never been able to properly support previously."

"Field Nation has an excellent user interface that allows easy navigation between Work Orders, allowing efficiency and transparency. Our company has reached parts of the United States that most cannot access for installations."

"We are installing our IoT Solutions through the Field Nation technicians. Having a wide variety of technicians to choose from in a given area has proved to be very beneficial for our company."

"I like the limitless pool of talent at arms length. Most agents are courteous and professional. You can reach out to agents before you assign work."

"Field Nation makes it very easy to locate many on demand technicians in many areas. Many technicians have been very friendly and professional."

"When our company started using Field Nation, we thoroughly enjoyed the help from the implementation team. We were told what we were trying to complete was a first of a kind for Field Nation. We tried several different tactics, and it worked flawlessly."

"I feel like Field Nation is a very user-friendly platform. And the staff is very friendly, knowledgable, thorough, and always willing to help if/when an issue does arise."

"Ease of use and excellent customer relations. Many times folks don't like changing to a new platform. Field Nation has created a platform that is highly intuitive and very functional. The time FN spends on vetting is worth the platform price alone."

"Field Nation is solving our need to find a wider variety of technicians much faster. We can create orders and see all the providers the platform offers divided by distance, skills and reviews."

"Field nation makes finding a contractor so much easier for any tech related work. I was having the hardest finding contractors that would respond to me and now with FieldNation, I have providers applying to my work orders that actually want to do it."

"I like Field Nation's user-friendly interface, easy to use, best in business. Sourcing out the techs in a timely manner helps us grow to accommodate more volume."

"I liked that the platform integrated with ours making it easier for deliverable approval, check ins/outs, etc. Now that I'm a project manager I use Field Nation on a regular basis to staff jobs that we have a hard time staffing with regular technicians. It's a nice tool to have available when you need workers at a short notice, and if you have a problem the support has always been very helpful."

"FN team always helps with any questions we have. Bi Weekly Cadence is a great way to voice our questions and get answers. If FN team doesn't have an answer, they get back to us through email within the next hour or so!"

"Field Nation gives us access to a nationwide network of qualified field technicians that complete damage assessments for our small company nationwide. Access and use of these technicians' skills is how we can run a successful consulting firm. We could not do our jobs in office without them doing their jobs in the field."

"Field Nation directly solves our issue of finding a nationwide workforce to visit sites for our clients, and perform work on site. Sustaining a permanent, nation-wide work force is not a viable option for us, so Field Nation is a perfect solution for that."

"Easy to find technicians, easy to set up work orders, easy to communicate with them, easy to set up the account and fund it."

"Best platform for contracting, especially for retail/commercial. Easy to use, find a tech and run reports."

"We are able to find highly skilled providers to support our clients throughout the US and Canada without any problems."

"FN allows us to complete any job anywhere and anytime with great resources."

"It is incredibly easy to identify potential candidates and schedule them for the job. Communication is also made easy by the messaging feature housed within the platform."

"The number of resources available is great. It's also very easy to track and review those with whom you contract. I also like the weekly approval grading report so that we can stay on top of our metrics."

"Usually quick response from Field Nation techs allows for quicker service for our clients. Nationwide availability allows for service to our out of state clients."

"Field nation is very good at allowing us to find the right talent for the WO. The possibility to run reports and the quantity of information and data we have at our disposal. It works great at managing the workflow on the day of the service requested."

"Field Nation has always been the easiest and most user friendly work platform I've used."

"I can address my clients' immediate need for support at a moment's notice. The most impactful benefit is obtaining a skilled technician that aligns with pricing and availability."

"Field nation allows me to find techs quickly and at a moment's notice. It provides me with the contact info for all available techs and lets me continue complex projects."

"Sourcing technicians across the nations is a breeze."

"I feel we've solved some of the challenges with getting service in our "white space" areas. Once your templates are setup, it's quick to deploy a request for service."

"When we have a problem, you guys are always ready to jump in. Very ideal when creating massive work orders. Plus the many option we have available, talking about providers."

"The tool is easy to use and flexible enough to be powerful. Great tool to assist in finding resources across the country."

"The Field Nation product allows me to locate qualified resources at the click of a button. It's very easy to use and to sign up. I also love the support team as they are always fast to respond and resolve my issues. My experience overall has been great, so please keep up the awesome work!"

"The flexibility to connect with trusted providers nationwide is the greatest benefit. Also, the problem resolution is excellent, so even if there are issues with providers, FN is quick to address our concerns. Having a wide array of providers on many different areas provides many options to chose from, which can't be overstated as it provides with the flexibility required."

"The ease of setup to profitability is built into the Application and they help you from start to finish. It is a WIN-WIN!"

"With Field Nation, we have the ability to work with thousands of technicians."

"Find quality technicians quickly that are vetted. You can check reviews of previous work and experience."

"Good source for talent in telecommunications. 99% of techs are well versed in the knowledge outlined in the W.O."

"Great platform for field technicians. Wide variety of field technicians with skill sets/knowledge areas to choose from."