Streamline field services with Provider Match
The reimagined search experience makes routing, assigning, and managing work on Field Nation easier than ever.
See the best providers first
Find your perfect match faster. Our advanced ranking highlights the best-performing technicians at a glance. Companies on the new Provider Match have seen 25% more on-time check-ins, 17% fewer cancellations, and 9% fewer provider backouts*.
*In alignment with our other quality initiatives
Personalize your search
Precision matters. Using insights from millions of work orders, we’ve expanded the types of work that influence results. Easily narrow your search to find exactly the right provider for every task, quickly matching with technicians uniquely qualified for your specific needs.
Save time and effort
Spend less time searching and more time succeeding. Organizations leveraging the new Provider Match are assigning tasks with 60% less vetting time, significantly cutting effort and boosting efficiency compared to traditional methods like manual searches and cold calls.
"Field Nation has resources throughout all of the states and makes finding a local technical resource quick and easy. With the availability of these resources, we can quickly deploy a field tech to any site throughout the states without travel expenses or time lost. The platform is easy to use and gives the user the opportunity to vet the local resource by looking at historical data as well as technical accumen."
Streamline sourcing and vetting
Sorting through countless resumes, conducting phone interviews, and verifying credentials can cost your teams hours or even days, delaying critical projects. Simplify your process for sourcing local IT technicians across multiple national sites with immediate access to key technician criteria.
The new Match experience lets users easily review a provider’s relevant work history on the platform, including detailed bios, licensing status, qualifications, ratings, private feedback, and more. You can dig deeper into a technician’s job history, examining work order counts, pay rates, and star ratings to ensure you’re selecting the best match for your needs. This comprehensive approach eliminates the hassle of traditional vetting, making it easier and faster to find reliable technicians for on-site field service work across all your national sites.
Get better matches
Our new ranking algorithm matches against one or more detailed types of work, so you only see techs with the experience you need.
These detailed types of work and updated ranking algorithms power the NEW Skills Engine. This robust tool intelligently identifies skills required to complete work based on details provided in each Work Order and surfaces providers who have completed similar jobs, were recently active, and/or have existing experience working with your company or project.
Sort and filter using criteria that matters most to you
Personalize your match experience by choosing from multiple types of work, prioritizing recent trends in reliability, and elevating active providers who are familiar with your company.
Work experience
Find providers with the exact skills you need to reduce job failures, boost efficiency, and improve project quality. Sort results by their work experience, including the total number of jobs completed for your company or on the platform.
Qualifications
Filter based on background checks, drug tests, licenses, and certifications. Ensuring that your providers meet all necessary legal and safety requirements minimizes risk and liability, protects your company’s reputation, and guarantees that the work is performed by qualified professionals.
Quality Metrics
Our rank algorithm is powered by reliability metrics including star ratings, timeliness, cancellation rates, and block rates. Providers with strong performance increase the likelihood of success, reduce potential for delays, and improve client satisfaction by delivering high-quality outcomes consistently.
My company
Limit results to providers who are currently active on a job, have worked on past projects, or are part of a designated Talent Pool. Utilizing providers who are already familiar with your company’s processes and expectations can lead to smoother job execution, reduced onboarding time, and a higher level of trust and reliability.
Last Active
A top requested feature, the Last Active filter is useful for identifying providers who have recently engaged with the platform. By selecting providers who have recently been active, you ensure that your work orders are more likely to be accepted and completed promptly, reducing downtime and keeping your projects on track.
Distance
Prioritize providers based on their proximity to the job site. Selecting a skilled technician who is geographically closer to the job site can lead to faster response times, reduced travel costs, and a greater likelihood of timely job completion, particularly for urgent or time-sensitive tasks.
Start using the smartest match experience ever.
Find better providers, faster with our biggest product upgrade ever. Existing users, head to the Providers Tab and toggle ON the “New Match” experience. New to Field Nation? Schedule a demo today.