Skip to content

Field service trends and predictions for 2022

Hear Wael Mohammed, EVP of Strategy at Field Nation, unpack the trends driving volatility in costs and demand across work types, industries, and regions.

April 21, 2022


Service leaders responsible for on-site work know that market dynamics over the past 12 months have been impossible to follow and even harder to predict. Demand is reaching record highs. Labor, equipment, and travel costs are rising at an accelerated pace.


The compound impact creates a challenging dilemma for service leaders: how can they respond to demand and keep costs in check without data to back their decisions? With data mined from millions of work orders, we’ll arm you with the information you need to stay one step ahead of these unpredictable market shifts.


  • Actions you can take now to capitalize on growth trends while minimizing costs.
  • How the current market affects field service costs (labor, travel, and equipment).
  • Which work types, industries, and regions are growing, and which are stagnant.

"2022 will produce an unprecedented amount of field service work. For service delivery leaders, this means a once-in-a-generation opportunity to capitalize on the macroeconomic trends driving technology change at sites nationwide."

EVP of Strategy

Wael Mohammed

Watch now


Wael Mohammed

Wael Mohammed has been in the IT services industry for more than 27 years. He has held leadership roles in startups and large enterprises, including SPS Commerce, IBM, and Target. Wael is currently the Executive Vice President of Strategy at Field Nation and oversees product management, product design, and data science. He is a master in identifying product and market growth opportunities, taking new products to market, and maximizing product performance.


More from the field


Two trends driving demand in networking

Networking, For businesses, Field Intel, Retail

As technology advances, companies continue to look for ways to enhance their networking capabilities, starting with these two trends.



Four rising trends of POS services

Point-of-Sale, Field Intel, Growth, Industry Trends, Retail

POS continues to play a key role in helping companies streamline operations and enhance customer experience. Here are four trends that are driving demand in POS services.



The state of independent contracting in field services

For businesses, For technicians, Field Intel, Industry Trends

While meeting increased demand for skilled labor is a formidable challenge, understanding how to leverage this changing workforce doesn’t have to be. You can download our infographic for the highlights or get your copy of the full report for more insights.


Ready to win the future of field service work?