The Retail Tech Tsunami
Why your IT service business isn't ready and how you can gain a competitive edge.
August 23, 2022
Why your IT service business isn't ready and how you can gain a competitive edge.
August 23, 2022
The retail industry is in the middle of a massive shift in how consumers buy, and as a result, service providers will see an unprecedented amount of work in the next 12 to 24 months. This would normally be welcome news, until you consider the current labor shortage and extraordinary inflation pushing costs and wages sky-high.
To help service providers better plan for what work is coming, and where, and when, Field Nation partnered with IHL Group, a global research and advisory firm specializing in customized intelligence for retailers and retail technology vendors, to produce this actionable report on how to capitalize on the current wave of work.
TOP TAKEAWAYS
" New/refurbished stores require new technology and more of it than before. This means more devices, more complexity, more to manage, a greater geographic distribution, and a greater need for trained personnel."
Authored by
Field Nation is the leading on-demand labor platform connecting businesses and service professionals to get work done. Learn more about how it works for businesses and how it works for technicians.
IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.
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