
This month saw the release of functionality to support Custom Selection Rules within the new Provider Match page, better visibility into Pre-Approved Additional Charges for providers and updates to the ‘Pre-Site Pickup’ shipments option. Click the table of contents on the side to explore each release’s details.
Custom Selection Rules in the New Provider Match
Buyers can now see Custom Selection Rules applied on the new Provider Match page. The rules on the page have been enhanced for better transparency of scores and clear tie-breaking.
Click here to learn more about Custom Selection Rule criteria.
Click here to learn more about how Custom Selection Rules display within the new Provider Match page.
New Provider Match Updates
For those that have the applicable features enabled, buyers can create a work order with no location. Partners performing dispatch work can now use the new provider match. Released a bug fix to support for multi-site work orders.
Click here to learn more about Provider Match.
Pre-Approved Additional Charges
When building a counter-offer within the mobile app, providers will now see additional information related to any pre-approved additional charges already added by the buyer.
Click here to learn more about building a counter-offer.
Click here to learn more about pre-approved additional charges and best practices related to pay changes on work orders.
Pre-site Pickup Location Visibility
We’ve increased the visibility of a work order pre-site pickup location. Providers now see a separate line item for a required pre-site pickup location directly in the mobile work order card view, and can easily distinguish between pre-site and job site locations in the work order map view.
For providers, click here to learn more about shipments.
For buyers, click here to learn more about shipments.
“Ship to other location” now “Pre-site Pickup”
To add clarity to the location name, we’ve changed “Ship to other location” to “Pre-site Pickup.” Buyers can add this location from within the Shipments section of a work order, and providers will see this title anywhere there is a required pre-site pickup prior to arriving on the job site.
For providers, click here to learn more about shipments.
For buyers, click here to learn more about shipments.