Yes. We work with national brands, franchise groups, boutique properties, and resort portfolios. The platform allows you to segment work by region, brand, or property and manage everything from one dashboard.

Definitely. Hospitality environments require minimal disruption, so we prioritize off-peak scheduling—overnights, early mornings, and gap times between guest turnover. You set access guidelines; the platform enforces them.

We handle the entire compliance process: background checks, safety training, COI verification, brand-specific requirements, and property access standards. Only qualified technicians can be scheduled for your jobs.

You can configure access rules for each property, including badge requirements, escort policies, parking guidelines, and security protocols. Only technicians who meet or agree to those requirements will be eligible for dispatch.

Technicians follow property policies for photography. If photos inside guest rooms are limited, alternative documentation options—such as admin-panel screenshots or device logs—can be attached to the work order for verification without compromising guest privacy.

Yes. For urgent issues such as POS failures, lock malfunctions, or network outages, technicians can often be dispatched same-day—often within a few hours in metro areas. You can flag a job as high priority to accelerate matching.

Absolutely. Many hospitality environments have older cabling, building-specific constraints, or nonstandard equipment. Technicians can review site requirements, upload photos, and submit pre-visit questions to ensure they arrive prepared for your environment.