Sindy Eichen

Field Service Manager

Sindy has over 12 years of experience in field services, working her way up from a customer service representative to a field services manager for a leading nationwide managed service provider. She is known for her expertise in driving operational efficiency, particularly through implementing automation and integrations. Her expertise has been vital in guiding successful mergers and acquisitions and organizational adoption of on-demand labor platforms like Field Nation. Prior to working in field services, Sindy honed her customer service skills in the insurance industry.

What’s ahead for Field Nation in 2026

In 2026, Field Nation is doubling down on what matters most: outcomes. From enhanced quality signals to deeper analytics and expanded service offerings, here’s a peek at what’s coming to help..

NRF 2026: retail’s autonomous future is here

NRF 2026 reveals how AI, autonomy, and connected retail are scaling fast—and why agile field service is critical to keeping innovation running.

Six drivers of retail field service demand in 2026

Six retail trends driving field service demand in 2026, from store refreshes and AI to security upgrades and multi-site rollouts.

See What’s New: January 2026 Releases

This month saw the launch of our new customizable Webhook payload and various visual improvements to the Provider Match page for buyers. Click the table of contents on the side to explore each..

What we learned at the Automated Retail and Kiosk Innovation Show

ARKI showed automation’s shift into the physical world, where uptime, reliability, and scalable field service now determine success after deployment.

3 trends shaping field service in 2026

Field service momentum is returning in 2026. Explore key trends in retail reinvestment, labor strategy, and high-growth technologies from Field Nation’s latest webinar insights.