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What is on-demand labor?

When first encountering on-demand labor, there are a few key things to know. Let’s answer some common questions together.



On-demand labor is a method of connecting directly with workers via a platform to fulfill a project. It combines the flexibility of working with independent contractors with the access and technical specificity that a network of skilled laborers allows. The model is simple: a company posts work to the platform, and workers who are available and interested respond. This model of connecting with workers has gained popularity in recent years across a wide swath of consumer services––ridesharing, caregiving, and even dog-walking are a few services you can now contract through on-demand labor platforms. It has also gained traction in the B2B space with talent platforms like Fiverr and Upwork. Field Nation taps into this growing talent economy by connecting service companies with skilled technicians.

The term “on-demand labor” gets thrown around in several industries, including field service. But what does it mean, exactly? And more importantly, what does it mean for your business? We’ve compiled a list of answers to these and a few additional questions to remove any confusion about what on-demand labor is, how it works, and how it fits into the field services industry.


Have another question you need answered? We’re here to help. Connect with us and learn how on-demand labor can augment your workforce.


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Common questions about on-demand labor


Field more business with a blended workforce


Addressing the labor shortage with on-demand labor

For businesses

Service organizations that rely on skilled technicians are feeling the effects of the current labor crunch in uniquely painful ways. Getting to the roots of this technician shortage is a necessary first step in formulating a solution that can set service organizations up for lasting success in a changing labor landscape.



Debunking the three biggest myths about on-demand labor

For businesses

Many service leaders carry assumptions about on-demand labor (about cost, quality, etc.) that simply aren't true. Learn why these myths paint a flawed picture of on-demand labor's real value.



Field Service Success: Introducing Your Company to On-Demand Labor

Upcoming, For businesses

Whether your business is trying to scale or cut back on costs, there is a path forward, and it’s one savvy service leaders have leveraged to slash labor costs, boost efficiency, and protect profitability.


Ready to learn more about on-demand labor and blended workforces?