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What is on-demand labor?

When first encountering on-demand labor, there are a few key things to know. Let’s answer some common questions together.



On-demand labor is a method of connecting directly with workers via a platform to fulfill a project. It combines the flexibility of working with independent contractors with the access and technical specificity that a network of skilled laborers allows. The model is simple: a company posts work to the platform, and workers who are available and interested respond. This model of connecting with workers has gained popularity in recent years across a wide swath of consumer services––ridesharing, caregiving, and even dog-walking are a few services you can now contract through on-demand labor platforms. It has also gained traction in the B2B space with talent platforms like Fiverr and Upwork. Field Nation taps into this growing talent economy by connecting service companies with skilled technicians.

The term “on-demand labor” gets thrown around in several industries, including field service. But what does it mean, exactly? And more importantly, what does it mean for your business? We’ve compiled a list of answers to these and a few additional questions to remove any confusion about what on-demand labor is, how it works, and how it fits into the field services industry.


Have another question you need answered? We’re here to help. Connect with us and learn how on-demand labor can augment your workforce.


Have other questions you need answered?


Common questions about on-demand labor


Find the right fit with Field Nation

Join the thousands of field service organizations who trust Field Nation to help them get work done. Contact us today to start leveraging the savings, efficiency, and growth that only on-demand labor can provide.


How do we measure success? The numbers tell the story:


work orders completed annually


sites serviced in U.S. and Canada


success rate for completed work


Field more business with a blended workforce


Addressing the labor shortage with on-demand labor

For businesses

Service organizations that rely on skilled technicians are feeling the effects of the current labor crunch in uniquely painful ways. Getting to the roots of this technician shortage is a necessary first step in formulating a solution that can set service organizations up for lasting success in a changing labor landscape.



Debunking the three biggest myths about on-demand labor

For businesses, Cost, Quality, Coverage

Many service leaders carry assumptions about on-demand labor (about cost, quality, etc.) that simply aren't true. Learn why these myths paint a flawed picture of on-demand labor's real value.



Intro to On-Demand Labor: Take Control of Field Service Quality

Upcoming, For businesses

Join a Field Nation expert to learn how you can take control of your field service labor quality, strengthen your service delivery and maintain a strong customer experience.


Ready to learn more about on-demand labor and blended workforces?