Partnering to reimagine your field services operations
Across industries, your field services operations are vital touchpoints to create superior customer experiences, improve customer loyalty, and drive repeat purchase behavior.
But how can you continue to meet your customers’ needs at scale while managing the intricate nature of labor, parts, and logistics — while also maintaining quality? Our partner, Innover, can help.
Field service operations and optimization desk
Innover and Field Nation have partnered together to rewire the field service industry by reducing overhead for our clients while still delivering quality services across a wide variety of verticals. Innover’s field service logistics and parts management solutions combined with Field Nation’s on-demand, agile workforce and pricing insights help keep costs to a minimum and increase margins.
- Call center
- Work Scoping/ Work Order Creation/Field Change Orders
- Day of Job Support
- Work Order Issue Support/ Approval
- Jeopardy Management
- In Platform Talent Recruiting
- Performance Management -Field Force Performance & Service Performance
- KPI and Reporting
- Parts and equipment coordination
- Recovery and recall support
- Inventory management
- Track and trace monitoring
- Parts logistics in coordination of field site work
- Asset Recovery/ Reverse Logistics/ Product Recalls / EOL
- Repeat dispatches
- Inventory Management