FIELD SERVICE SUCCESS
When an enterprise technology company needed to support a global foodservice retailer’s transition to digital menu bards, they used Field Nation to find skilled AV technicians across the nation.
1000+
total work orders
4.93
avg tech rating
< 1 day
avg time to assignment
659 cities across 40 states
6 months
Restaurant
Enterprise technology company supporting global foodservice retailer.
CHALLENGE
An enterprise company specializing in consumer transaction technologies was asked to support a mutli-phase DMB installation project:
SOLUTION
This technology company achieved exceptional results while meeting the needs of their restaurant client, successfully executing a nationwide rollout of updated outdoor digital menu boards.
Field Nation, the #1 labor marketplace for IT field services, offers access to a nationwide network of skilled, on-demand IT technicians that companies can trust to do great work.
RESULTS
On average, both lead and assistant technicians were vetted and selected to complete work in less than 24 hours of job details being posted on the marketplace. This included skilled coverage across 600+ cities and 40 states over the course of six months.
Independent technicians found on the marketplace showcased their expertise, earning an average 4.93-star rating throughout the project, reflecting quality service and their ability to execute complex digital signage installation and configuration.
Coordinating client and technician availability was seamless. They closed 1000+ work orders and costs remained manageable with a nationwide average hourly pay rate of $48.97 using MarketSmart™ Insights.
