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Field Service Trends and Predictions: Preparing for 2024

October 5, 2023



Over the past year, we’ve witnessed significant volatility impacting field service growth and profitability. Looking ahead to 2024, the planning process has never been more challenging.


Join Wael Mohammed, EVP of Strategy at Field Nation, in this on-demand webinar to hear our IT field service outlook for 2024 using data-driven intelligence to decode today’s market dynamics including actions you can take to cut costs, boost revenue, and manage an influx of projects in 2024.


  • Why current economic conditions should lead to increased capital investment and a surge of field service opportunities in areas such as store openings, store remodels, and data center expansion.
  • How loss prevention and the rapid expansion of discount stores create demand in certain field service work types, such as commercial security system installation and wireless networking.
  • Where the digital transformation is taking us next, including advancements in 5G, data centers, PCs, Wi-Fi 7 and SD-WAN.

Watch now

"Savvy field service leaders need insight into multiple verticals to develop a holistic, strategic perspective on the industry’s health and direction. Field Nation is uniquely positioned with industry data that shows us what's happening today and where we see the trends bringing us next."

EVP of Strategy

Wael Mohammed

Meet the speaker

Wael Mohammed

Wael Mohammed has been in the IT services industry for more than 27 years. He has held leadership roles in both startups and large enterprises, including SPS Commerce, IBM, and Target. Wael is currently the Executive Vice President of Strategy at Field Nation, and oversees product management, product design, and data science. He is a master in identifying product and market growth opportunities, taking new products to market, and maximizing product performance.


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Unlock opportunities for growth and success in 2024