
In the OEM world, field service techs are increasingly the face of OEM brands. The success of OEM service strategies hinges on the ability to put the right people on-site to deliver exceptional field service experiences – and scale those field services quickly.
Growth-minded OEMs are broadening and deepening their field service strategies in order to better support customer outcomes and pursue major revenue opportunities. Learn how a blended workforce strategy will enable OEMs to capture revenue opportunities and foster customer loyalty through broader, deeper and more agile field service offerings.
TOP TAKEAWAYS
- Improvements in product quality are leading to declining product sales revenue.
- How expanded service strategies is your opportunity to create powerful new revenue streams.
- Why building an agile workforce is the key to your success.