Pursuant Health provides health kiosks to over 4,600 grocery and retail locations across the United States. From free biometric screenings to health assessments, Pursuant Health makes health management easy and accessible for people everywhere.
Prior to integrating with Field Nation, Pursuant Health had a very manual and error-prone process. Their team grappled with a multitude of tasks that included copying, pasting, and managing documents from ServiceNow.
By integrating ServiceNow with Field Nation, these previously manual tasks were instantly automated, reducing the need for additional staff and eliminating the risk of human error.
Pursuant Health relies on Field Nation to carry out short- term projects, such as maintenance work, to ensure their health kiosks are reliable for their customers. By integrating their existing software with Field Nation, Pursuant Health is able to fulfill work orders with greater ease and efficiency.
The integration made it easier for Pursuant Health to transfer critical information from ServiceNow to Field Nation such as technician check-ins, close-out notes, and service descriptions. With the support of Field Nation, Pursuant Health has more time and resources to focus on meeting goals and delivering exceptional results.
Over $1.2 million enabled by ServiceNow integration over the course of three years
Generated over 9,000 work orders over the course of three years
Enhanced visibility leading to improved project management efficiency
Pivital leverages Field Nation’s Salesforce integration to improve service efficiency and transparency
Integrations, For businesses
By connecting Field Nation and Salesforce Service Cloud, Pivital clients, employees, and Field Nation technicians can access work order information simultaneously. Real-time updates between the two systems provide essential visibility for all parties during the project lifecycle.