Most retail projects need to happen when stores are closed or during limited access windows. Our marketplace includes thousands of technicians who specialize in off-hours work — overnight, early morning, or door-open hours — ensuring minimal disruption to shoppers and store staff. You can specify time windows for each location directly in your work order, and the platform automatically filters for techs who meet those requirements.

Field Nation is built to support the complex compliance needs of national retailers. You can require background checks, drug screenings, certifications, safety training, or proof of insurance — all verified and stored within the platform. Each technician’s compliance profile is visible before dispatch, and automated workflows prevent non-compliant techs from being assigned to your sites. This ensures consistent standards across every location.

It depends on the project type, but speed is one of our biggest advantages. For break/fix or maintenance work, qualified techs are often dispatched within hours — same-day in most metro areas. For planned rollouts or remodels, we can mobilize hundreds of technicians in days once the scope and SLAs are defined. Our platform automatically matches the right talent to your work orders based on skills, location, certifications, and availability.

Every job includes built-in visibility and proof of performance. You’ll see technician check-ins (verified by GPS), timestamps, photos, notes, and client sign-offs — all in real time. Dashboards give your team a live view of project progress, completion status, and exceptions. Reports can be exported for compliance, auditing, or ROI analysis, and custom APIs make it easy to integrate Field Nation data with your internal systems.

Yes. Many Field Nation clients oversee thousands of stores or multiple brands. The platform supports multi-location hierarchies and role-based access, so your team can manage work orders by region, store, or brand line. Reporting and billing can also be segmented, giving you the flexibility to track performance and cost by business unit or program.

Our network covers a wide range of in-store technology and infrastructure needs, including:

POS and payment system upgrades

Digital signage and display installs

Network cabling, Wi-Fi, and access points

Security camera and low-voltage systems

Preventive maintenance and break/fix work

Store remodels, openings, and decommissions

Each technician’s profile includes work history, ratings, certifications, and photos from past projects, so you can confidently match the right talent to each job.

Field Nation’s API and integrations allow you to sync work orders, reporting, and data with tools like ServiceNow, Salesforce, or your internal ticketing system. That means your teams can create, track, and close out work orders without manual data entry or duplicate systems.