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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

FEATURED RESOURCE

The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

White Paper

Three market conditions impacting field service costs

For businesses, For technicians, Field Intel

Field service costs are subject to market conditions, and this can be a double-edged sword. In this piece, EVP of Strategy Wael Mohammed unpacks the factors behind the current upward trend in field service costs and analyzes how this trend is distributed over different types of work.

White Paper

Webinar

New & Now @ Field Nation (Q2 2022)

New and Now, For businesses

Watch our recent New & Now webinar on-demand to hear about how our Network Development Strategy is revolutionizing how buyers discover and vet technicians on the Field Nation platform.

Webinar

Blog

Three trends driving today’s retail field service delivery crisis

For businesses, Field Intel

Retailers want to move beyond survival mode and shift to investing for the future, especially as it relates to IT infrastructure and digitization trends. The combination of these two tectonic shifts are creating challenges in the field service industry.

Blog

Blog

Where to find IT technicians

For businesses, Growth, Quality, Coverage

Finding qualified field technicians in this competitive labor market can be a challenge. It’s even harder when you need to fill skill gaps and satisfy complex job requirements under intense deadline pressure.

Blog

Profile

Faces of Field Nation: Arefin Hossain

For businesses, For technicians, Faces of Field Nation

Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet SQA Engineer Arefin Hossain, who was able to grow his tech skillset with the support of his colleagues.

Profile

Profile

Stories from the Field: Thomas Cloud

Structured Cabling, Low-Voltage Cabling, For technicians, Stories from the Field

“As an independent field technician, you've got to come prepared and you've got to be ready to deal with certain challenges that you wouldn’t encounter in a nine-to-five job where you are doing the same thing every day.”

Profile

Webinar

2022 Field Service Trends and Predictions

For businesses, Cost, Growth, Industry Trends

Watch this webinar (available on demand) to unpack the field service trends driving volatility in costs and demand across work types, industries, and regions.

Webinar

Blog

How digital transformation and the labor shortage are changing how service delivery gets done

For businesses

Finding the right talent and managing that talent go hand in hand. Recently, Field Nation’s Head of Partnerships Brandon Lytle sat down with Chad Mattix, Kinettix’s Founder and CEO, to discuss present challenges and future opportunities in the field services space.

Blog

Blog

Field Insider: Build your trusted network

For businesses, Field Insider

Our new Field Insider series is designed to give service organizations practical advice on how to get the most value from working with Field Nation. In the first article, Senior Customer Success Program Specialist Amy Anderson goes over tips for creating a network of trusted technicians.

Blog

Profile

Faces of Field Nation: Tony Buesing

For businesses, For technicians, Faces of Field Nation

Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet our Enterprise Offering Product Manager, Tony Buesing, who returned to the company in order to "lean into my passion for creation and collaboration."

Profile

White Paper

The definitive guide to field service trends in 2022

For businesses, Field Intel

2022 will be a key year as the field services industry takes its next step forward. The industry is evolving due to an unprecedented investment in digitization. Companies that recognize this and act accordingly will be poised for growth.

White Paper

Profile

Stories from the Field: Lester Kirk

For technicians, Stories from the Field

“When we’re in the field, I tell my guys: there are no problems, there are only situations. If you focus on some sort of resolution, your path to a solution will be much smoother. You're able to think with a clear mind because you're focused on the solution and not the problem. Positive over negative.”

Profile

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