Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
Blog
A guide to upcoming field service events
Now that tradeshows and conferences are back, we've gathered a few upcoming events (both in-person and virtual) to consider attending.
BlogBlog
It’s time to think about the architecture of work
The way we work is changing, and it's time to rethink some of the fundamentals of labor strategy. By updating the architecture of work, organizations can allow the work to determine the worker.
BlogBlog
Why a labor backlog was inevitable, and how a blended workforce can fix it
As demand for skilled technicians rises, a blended workforce can help field service organizations adapt to changes in the labor supply chain.
BlogBlog
New field service opportunities drive businesses to rethink their workforce
Find out how to manage cost, quality, and coverage issues with the ideal labor mix between full-time employees, subcontractors, and on-demand technicians.
BlogWhite Paper
How the gig economy failed field service
The talent economy and the gig economy are two different entities, with two different rule books. Learn how service leaders can tap into the talent economy’s potential and how they can avoid falling into a gig economy mindset.
White PaperBlog
What’s new and what’s next in Q3 2021
Getting ready for the busy season? Learn how our latest enhancements can help you set pay rates, manage schedules & improve productivity.
BlogSuccess Story
Genuine Technology Group grows by embracing on-demand labor.
By supplementing their workforce with on-demand labor, Genuine Technology Group expanded into new verticals and grew their business 400%
Success StoryWhite Paper
The future of field service staffing
Before being faced with a staffing crisis, companies need to look for creative approaches to deploy skilled and certified technicians.
White PaperSuccess Story
Learn how this provider of services uses a blended workforce to optimize savings and their customer experience.
Service Council sat down with Pomeroy's VP of Digital Strategy and VP of Operations to chat about their use of on-demand labor.
Success StoryPodcast
Dispatch podcast: transparency and visibility
Product Manager Jonah gave us a look behind the curtain at some coming platform changes related to marketplace transparency and visibility.
PodcastPodcast
Ask Me Anything (AMA) with Founder and CEO Mynul Khan: Episode 2
In the second episode of the Field Nation Dispatch podcast, CEO and Founder Mynul Khan hosts an AMA (ask me anything) and answers questions submitted by technicians.
PodcastBlog
How technicians can make the most of recovering field service work
A surge in demand for IT service is coming. Technicians can make the most of this recovery wave with the right skills.
Blog