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Trends are one thing. Momentous shifts in demand are another. Market data tells us that field service is experiencing a powerful surge in demand, the effects of which are reverberating around the industry.
For field service leaders, this once-in-a generation technology shift represents a remarkable opportunity to take the reins and chase the wealth of new work that is flooding the market. A closer look at Field Nation data from the past year reveals several work specific trends that service leaders can factor into their 2022 priorities.
- Trend #1: 2022 will be a boom year for service delivery companies with cross-device experience and the ability to mobilize talent to match volatile demand at increasingly dispersed locations.
- Trend #2: Digitization trends across sectors will accelerate demand for equipment installs and refreshes of self-service equipment, connected devices, technology infrastructure, and more.
- Trend #3: Shifts in talent availability will result in more diversified labor sourcing strategies.
A note about our model: Field Nation is a software company and labor marketplace that enables companies to connect with thousands of independent contractors with skills in a variety of work types. Companies are responsible for defining and posting the work, negotiating and engaging the technician, and reviewing and approving each work order. Independent contractors are responsible for entering and updating their platform profiles to advertise their skills, experience, and preferences, as well as choosing when and how they want to work and manage their business.
