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White Paper

High utilization rates can mask labor inefficiencies that eat away at profits. But there's a solution: embrace revenue per day as a core KPI.
2020 brought a huge surge in demand to replace in-store retail systems. Savvy service leaders found a talent solution that allows them to thrive.
Due to significant changes in the retail industry, we see 4 opportunities for service providers to enhance profitability and growth.
If you’re using multiple staffing companies and service vendors to manage your on-site contingent labor, you could be slowing down your ability to scale.
Providing the highest possible level of on-site service doesn’t mean you have to sacrifice profits. Learn how to make field service work more efficient and profitable.
Learn how contract labor allows MSPs to respond to real-time challenges, deploy talent where and when it’s needed, and scale up to meet seasonal demand.
If your MSP is so busy you've had to start saying "no thanks" to new projects, it might be time to consider a Field Service Management platform.
Changing demographics, the impact of technology, and the growth of the ‘gig’ economy are changing the world of field service work.
As technology transforms how companies interact with customers, field service organizations face particular challenges to meet rising customer expectations.
This Ardent Partners research report analyzes the major trends in on-site contingent workforce management (CWM), highlights areas of innovation, and provides strategic guidance.
The world of work is changing. Transformational thinking is happening within today’s enterprises as the Future of Work, Gig Economy, and other market shifts are occurring.