At the recent EV Charging Summit in Las Vegas, I gained valuable insights into the rapid growth of the electric vehicle (EV) industry and its significant opportunities for both field service companies and independent technicians. With the EV charging market projected to grow at a CAGR of 29.1% by 2030 and a 41% increase in volume in EV-related work on the Field Nation platform, the demand for EV charging solutions is skyrocketing. Let’s take a look at how companies and independent technicians can capitalize on the opportunities.

Two key growth drivers

1. Preventative and Corrective Maintenance

While large electrical contractors typically handle EV charger installation, the real opportunity lies in preventative solutions, corrective maintenance, and break/fix work. Most work in the EV sector involves maintaining and repairing charging stations, including troubleshooting network issues, fixing digital signage, installing or repairing low-voltage cabling interconnections, and keeping keypads operational for user interaction.

The need for EV charger maintenance is critical. According to industry research, about 18% of attempts to use public chargers fail, often due to issues that could be prevented with regular maintenance. This presents a significant opportunity for field service technicians to play a crucial role in maintaining and optimizing EV charging infrastructures.

2. Auxiliary Services

Beyond maintenance, there is a growing demand for auxiliary services related to EV chargers. These services include cabling, networking, audio-visual (AV) setups, and digital signage, all of which are integral to the operation of modern EV chargers.

Opportunities for companies: How to take advantage

For field service companies, the growing EV market offers a promising avenue for expansion. To take full advantage of this opportunity, companies need to

• Expand service offerings: Companies should look beyond traditional service areas and consider expanding into the auxiliary services that support EV infrastructure. This includes networking, digital signage, and other related services.
• Invest in training and certification: As the EV market grows, the demand for skilled technicians certified in EV-related services will increase. Companies should invest in training programs, such as the EVITP program, to equip their workforce with the necessary skills and certifications.
• Build strategic partnerships: Partnering with EV charger manufacturers and other key industry players can position companies as the go-to providers for comprehensive EV services. Building these relationships now will pay dividends as the market continues to expand.

Opportunities for technicians: building the right skill set

For independent technicians, the rise of the EV industry presents a significant opportunity to enhance their skill sets and increase their marketability. To capitalize on this growing demand, technicians should:

• Develop expertise in networking and cabling: As EV chargers become more sophisticated, the need for technicians who can handle the networking and cabling aspects of these systems will increase. Developing expertise in these areas will make them a valuable asset.
• Gain certifications in EV technologies: Pursuing certifications specific to EV infrastructure, such as those related to the electrical and networking components of EV chargers, can help technicians set themselves apart from the competition. Additionally, it’s essential to ensure safety compliance when working on EV charging infrastructure. I recommend completing the OSHA Lockout/Tagout Certification & Training program, which covers the federally required OSHA Control of Hazardous Energy standard (29 CFR 1910.147). This course ensures you are equipped to safely service and maintain equipment, reducing the risk of injury while staying compliant with 2024 OSHA regulations.
• Stay informed about industry trends: The EV industry is constantly evolving, with new technologies and regulations emerging regularly. By visiting Field Nation’s information hub, Field Focus, techs can stay up-to-date on these trends, anticipate client needs, and position themselves as experts.

Embrace the potential of EVs today

The EV industry is growing, and many opportunities are coming for field service companies and independent technicians. Field service companies can position themselves at the forefront of this exciting industry by focusing on preventative and corrective maintenance and expanding into auxiliary services. Independent technicians can capitalize on this growth by developing specialized skills and gaining certifications in EV technologies. 

Whether you’re a company looking to broaden your service offerings or an independent technician aiming to enhance your skills, expanding your service offerings to EV solutions presents a pathway to growth and success. Embrace the opportunities, and you’ll be well on your way to thriving in this young but growing industry.