Skip to content

What's new for Providers?

Discover the brand-new features designed to help independent technicians and service companies build your reputation, grow your business, and deliver great work outcomes.

FEATURED

New Schedule Types and Scheduling Features

More control over your schedule starts now. With new Arrival Windows, you have the flexibility to arrive within a set timeframe. Plus, buyers can give you the option to choose your own Hard Start time—putting you in control of when work begins. Be sure to check the new Schedule Note field for any important instructions, so you have all the details you need to arrive prepared.

All updates & releases

September 2024

    • Provider
    Schedule Conflict Resolution

    The Field Nation calendar now alerts providers to potential schedule conflicts and allows them to request a new schedule or indicate that there isn’t a conflict.

    Read more >

August 2024

    • Provider
    Reliability Metrics Updates

    Timeliness and Cancellation Rates are now based on a provider’s last 30 work orders to reflect more recent behavior.

    Read more >
    • Buyer
    • Provider
    Barcode Scanner on Tasks

    Providers now have a barcode scanner for the “number or decimal” or “text” field type to scan barcodes rather than enter part numbers manually.

    Read more >

June 2024

    • Provider
    My Business Dashboard

    Provides an overview of marketplace activity, earnings, and performance to help providers monitor the health of their business on Field Nation.

    Read more >
    • Buyer
    • Provider
    New Type of Work Segmentation

    We’ve introduced a more granular breakdown of work types, allowing for more precise matching between buyer work orders and provider experience.

    Read more >

Learn more about what’s new.