The updated Provider Match interface gives buyers more detailed provider information with fewer clicks. The platform automatically identifies required skill combinations and surfaces providers with relevant experience. Expanded work categories allow buyers to specify up to three additional work types to cover the full scope of work when vetting providers.
Build marketplace trust (8:39)
The latest New & Next webinar revealed how reliability directly impacts work opportunities. Field Nation’s product team shared data showing how buyers prioritize reliable providers when making assignment decisions.
Build marketplace trust
When evaluating providers, buyers first look at reliability metrics. High reliability scores lead to trust, which translates to more work opportunities. Buyers seek consistently reliable providers, making these metrics crucial for standing out in competitive markets.
Take control of your metrics
The enhanced Business Dashboard gives providers improved visibility into their performance with:
- Real-time tracking through the mobile app
- Focus on recent performance (last 30 work orders)
- Clear targets to aim for
- Quick issue reporting and resolution capabilities
For more details on these updates and other product enhancements, watch the full webinar recording.