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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

FEATURED RESOURCE

The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

Blog

Field Insider: How to generate year-end reports

For businesses, Field Insider

At the start of the new year, many field service organizations want to create reports about the past year’s activity. Here’s a step-by-step guide to generating three of the most popular year-end reports on the Field Nation platform. 

Blog

Webinar

7 Field Service Predictions to Increase Revenue and CX in 2023

On-demand, Field Intel, Cost, Growth, Industry Trends

Watch the webinar, now available on-demand, to hear about what lies ahead, especially at a time when customer experience is paramount.

Webinar

Video

LinkedIn Live: Trends and predictions for 2023

For businesses, For technicians, Field Intel, Industry Trends

Our EVP of Strategy, Wael Mohammed, recently went live on LinkedIn to talk about the current state of the field services market, address possible economic scenarios in the coming year, and answer viewer questions. Watch his live stream and get the insight you need to plan for a successful 2023.

Video

Blog

Field Insider: Gaining interest in your work order

For businesses, Field Insider

There are many ways to strengthen your standing on the Field Nation platform and attract the technicians you need during peak season and throughout the year. Here are four practical tips for maximizing interest in your published work orders on the platform.

Blog

White Paper

Win on cost. Win on quality. Win in 2023.

For businesses, Cost, Quality

Reliance on traditional labor models has left field service leaders in a precarious position when considering cost versus quality. Luckily, there is another option to add to their toolbelt: on-demand labor.

White Paper

Blog

Quiet quitting in field services: Why you need to reconsider the type of work you’re assigning to your most valuable employees

For businesses

You may have read about the newest buzzword in the post-pandemic world of talent: Quiet Quitting. Learn how this phenomenon has unique relevance to field service delivery, and how on-demand labor can mitigate the risk of losing your best people.

Blog

Blog

Three IoT trends that will shape retail technology in 2023

Networking, For businesses, Field Intel, Industry Trends

IoT (short for "Internet of Things") technology connects everyday objects and produces invaluable data about how we interact with household appliances, industrial tools, consumer interfaces, and more. Learn more about the three biggest trends in IoT.

Blog

Blog

Stories from the Field: Scott Porter

For technicians, Stories from the Field

"Working through Field Nation helps me stay up-to-date on the latest technology. It gives me field experience with new tech, which I can bring back to the classroom and help my students get the full picture in terms of the skills they’ll need to be successful"

Blog

Blog

Misclassification and regulatory changes on the state level (and what they mean for service companies)

For businesses

Like California, some states have begun restricting the classification of "independent contractor" to those individuals able to meet all three requirements of an “ABC” test. Learn more about this test, the states passing new legislation, and what your service company can do to avoid misclassification.

Blog

Podcast

A firsthand perspective of the field service contract workforce: An interview with Tamika Fields

For businesses, For technicians, Stories from the Field

Recently, Tamika Fields (an independent IT technician who contracts work through the Field Nation platform) sat down with Sarah Nicastro on her "Future of Field Service" podcast to discuss being independent, what could make W2 roles more appealing to talent, and how companies can make their relationships with contract workers most effective to ensure positive customer experience.

Podcast

Profile

Faces of Field Nation: Nahian Akib

For businesses, For technicians, Faces of Field Nation

Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet Nahian Akib, HR Generalist, who values Field Nation's inclusivity and transparency.

Profile

Infographic

3 ways to manage rising field service costs

For businesses, For technicians, Field Intel

The price of everything has risen, and higher costs are eating into your field service profit margins. Lessen the pain by taking action to combat rising costs.

Infographic

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