Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
White Paper
Three market conditions impacting field service costs
Field service costs are subject to market conditions, and this can be a double-edged sword. In this piece, EVP of Strategy Wael Mohammed unpacks the factors behind the current upward trend in field service costs and analyzes how this trend is distributed over different types of work.
White PaperWebinar
New & Now @ Field Nation (Q2 2022)
Watch our recent New & Now webinar on-demand to hear about how our Network Development Strategy is revolutionizing how buyers discover and vet technicians on the Field Nation platform.
WebinarBlog
Three trends driving today’s retail field service delivery crisis
Retailers want to move beyond survival mode and shift to investing for the future, especially as it relates to IT infrastructure and digitization trends. The combination of these two tectonic shifts are creating challenges in the field service industry.
BlogBlog
Where to find IT technicians
Finding qualified field technicians in this competitive labor market can be a challenge. It’s even harder when you need to fill skill gaps and satisfy complex job requirements under intense deadline pressure.
BlogProfile
Faces of Field Nation: Arefin Hossain
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet SQA Engineer Arefin Hossain, who was able to grow his tech skillset with the support of his colleagues.
ProfileProfile
Stories from the Field: Thomas Cloud
“As an independent field technician, you've got to come prepared and you've got to be ready to deal with certain challenges that you wouldn’t encounter in a nine-to-five job where you are doing the same thing every day.”
ProfileWebinar
2022 Field Service Trends and Predictions
Watch this webinar (available on demand) to unpack the field service trends driving volatility in costs and demand across work types, industries, and regions.
WebinarBlog
How digital transformation and the labor shortage are changing how service delivery gets done
Finding the right talent and managing that talent go hand in hand. Recently, Field Nation’s Head of Partnerships Brandon Lytle sat down with Chad Mattix, Kinettix’s Founder and CEO, to discuss present challenges and future opportunities in the field services space.
BlogBlog
Field Insider: Build your trusted network
Our new Field Insider series is designed to give service organizations practical advice on how to get the most value from working with Field Nation. In the first article, Senior Customer Success Program Specialist Amy Anderson goes over tips for creating a network of trusted technicians.
BlogProfile
Faces of Field Nation: Tony Buesing
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet our Enterprise Offering Product Manager, Tony Buesing, who returned to the company in order to "lean into my passion for creation and collaboration."
ProfileWhite Paper
The definitive guide to field service trends in 2022
2022 will be a key year as the field services industry takes its next step forward. The industry is evolving due to an unprecedented investment in digitization. Companies that recognize this and act accordingly will be poised for growth.
White PaperProfile
Stories from the Field: Lester Kirk
“When we’re in the field, I tell my guys: there are no problems, there are only situations. If you focus on some sort of resolution, your path to a solution will be much smoother. You're able to think with a clear mind because you're focused on the solution and not the problem. Positive over negative.”
Profile